SESSION VIDEO NOW AVAILABLEWe rely on essential insights gleaned from our library customers into the needs, challenges and priorities of their institutions and users. Feedback has directly informed our approach to everything from platform design to business models and product development. Supporting that dialogue will continue to be invaluable as we move through a time of unprecedented change for academia and scholarly publishing.
This session will focus on how Cambridge gathers and incorporates feedback to improve our products and platforms, and present an opportunity for you to join us as we continue to invest in gathering meaningful customer feedback. We are inviting librarians from across the globe to register their interest in joining a new virtual Librarian Panel, allowing members to take part in feedback activities such as surveys, user testing, and discussion groups. We welcome librarians in all job functions, from acquisitions, technical services, and cataloguing to subject liaisons and scholarly communication. Join our session to learn more!
