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Monday, March 4 • 10:00am - 10:45am
S02: Authentication, Identity Management, Privacy and Personalization: How RA21 Builds The Bridge To Key Features in Scholarly Research Access

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A detailed review of the technology and user experience of RA21 used to provide a frictionless environment for users and patrons to access content from anywhere, any time. Will also discuss how efficient and secure authentication can be a bridge for advanced features that users desire including personalisation, recommendations; and gives libraries requested info including analytics, purchasing recommendations whilst building trust and maintain strong patron privacy.

avatar for Daniel  Ayala

Daniel Ayala

Managing Partner, Secratic LLC
Daniel Ayala (@buddhake) is the Founder, and Managing Partner for Secratic, a strategic information security, and privacy consultancy focused on helping companies protect data and information, and be prepared before incidents happen.  Throughout his 24 year career, he has led security... Read More →
avatar for Todd Carpenter

Todd Carpenter

Executive Director, NISO
Wine, food, wine, Standards, running, wine, food, wine.http://orcid.org/0000-0002-8320-0491
avatar for Sari Frances

Sari Frances

Mgr. of Digital License Compliance, IEEE
With over 15 years experience in the publishing industry, Sari Frances, Manager of Digital License Compliance, has successfully managed IEEE’s IP Protection Program since 2008. IEEE is the world’s largest organization dedicated to advancing technology for humanity. Sari’s responsibilities... Read More →

Robert Kelshian

Director of Access Services, American University Library
Rob Kelshian has been with the University Library since 1999. As the Director of the Access Services Division, he oversees Circulation Services, Course Reserves, Technology Services, Interlibrary Services, and Media Services. Rob has served in various roles within both the Washington... Read More →

Monday March 4, 2019 10:00am - 10:45am CST
Zlotnik 4