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Tuesday, March 5 • 2:15pm - 3:00pm
P18: Managing User Needs and Librarian Expectations with the Summon Experience

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Is there a difference between what librarians expect from a discovery service and what our users needs are? A survey given to both library users and library faculty/staff will ask about specific customization and functionality of One Search (Summon) and what changes were made to better balance need and expectations.

Speakers
avatar for Kristin Rogers

Kristin Rogers

Electronic Resources & Discovery Librarian, The University of Mississippi Libraries


Tuesday March 5, 2019 2:15pm - 3:00pm CST
Exhibit Hall
  5. User Experience & Promotion