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SUN: 11am - 8pm | MON: 7am - 7pm | TUE: 7am - 6pm | WED: 7am - 1pm


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Monday, March 4 • 2:00pm - 2:45pm
P11: Using Biometric Analysis to Better Understand your Patrons

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Biometric analysis is a great way to learn about library patrons and bridge the gap between faceless quantitative data and personal qualitative feedback. Utilizing cutting-edge technology, observing the subconscious behavior of the users we care so much about has never been easier.

Speakers
avatar for Kristen Arakelian

Kristen Arakelian

Recruiting Coordinator, EBSCO Information Services
I am the User Research Recruiter for our team. I handle outreach to customers/users about participation in studies.
AH

Arthur Hayden

User Researcher, EBSCO Information Services


Monday March 4, 2019 2:00pm - 2:45pm
Exhibit Hall

Attendees (32)