2019 Electronic Resources & Libraries Annual Conference: Full Schedule

1:00pm CST

W01: So Now It’s Your Job to Fix This: Learning How to Troubleshoot E-Resource Problems

Taking over E-Resources management? Broadening your skills for a job search? This workshop is designed to give attendees the basic tools to identify, resolve, and track a variety of electronic resource access issues, from simple to complex. It will begin by introducing attendees to the different elements involved in making an online resource accessible to users and then describe the common ways in which the components can break. The presenters will bring case studies and real-life examples to demonstrate what participants can expect once they’re professional e-resources troubleshooters. Using hands-on activities and drawing on the vast experience of the presenters, the workshop will walk through how to the details of how each system component functions, so that attendees can ascertain for themselves the cause of sample access problems. After learning how to diagnose an issue, attendees will learn the steps needed to fully resolve the issue, how (and to whom) to communicate regarding the resolution, and the importance of tracking all this activity for future use. Participants will be able to take away practical techniques and skills that they can immediately put into practice in their own work environments. The presenters currently work in an OCLC WMS/WorldCat Discovery consortial environment, but have experience running SFX, 360 Link, Primo, EDS, and SirsiDynix Symphony from previous institutions, so the workshop is intended to cover issues faced in those systems as well.
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This workshops will be available to in-person attendees only and requires and additional ticket.
It will not be available via the Online Conference.
Click here to register.

Speakers

Vanessa French

Collections Strategy Librarian, Butler University Libraries

Josh Petrusa

Assoc. Dean for Collections & Digital Services, Butler University

Sunday March 3, 2019 1:00pm - 5:00pm CST
Room 101

1. Managing e-Resources & Licensing

Programming Type 101 Programming, Workshops
Online Conference Availability Not Available Online
Audience Level 1. Foundation

1:00pm CST

W02: Building a Sustained Culture of Process Improvement Using Workflow Analysis

Using a train-the-trainer model, attendees will learn how to complete a workflow analysis from start to finish, and how to then instruct others in the organization to do the same. The ultimate goal of this approach is to build a work culture that empowers all staff to continually recognize and address issues, from simple to complex. The hands-on session will focus on common workflow issues; project scoping, prioritization, and management; and team building. Real-life examples will be used to demonstrate the methodology, and via group exercises participants will have an opportunity to practice various strategies for engaging with stakeholders to gather key data and secure buy-in. Presenters will also illustrate how to use freely available web-based tools for mapping and sharing workflows, and how to leverage these to accommodate different learning styles. At the conclusion of the workshop, participants will be provided with a practical workflow toolkit that they can scale to and deploy in their own work environment. This session is appropriate for beginners and those with some experience.
----------
This workshops will be available to in-person attendees only and requires and additional ticket.
It will not be available via the Online Conference.
Click here to register.

Speakers

Emily Campbell

Director of Document Delivery, University of Michigan-Ann Arbor

Rafael Escobar

Manager of Metadata Services unit, University of Michigan

Amy Gherardini

Operations Manager of Document Delivery, University of Michigan

Heather Shoecraft

Training Specialist for Technical Services, University of Michigan

Sunday March 3, 2019 1:00pm - 5:00pm CST
Room 105

3. Organizational Strategies

Programming Type Workshops
Online Conference Availability Not Available Online

1:00pm CST

W03: Promoting and Marketing E-Resources for Beginners: Creating an Effective Plan to Increase E-Resource Usage at Your Institution

According to a recent Pew Research Center study usage of electronic resources have declined in the past five years. Although, very few library schools offer marketing courses, many E-Resources Librarians have had marketing and promotion of e-resources added to their job description. For solo and new E-Resources Librarians, this can appear very daunting. This course will provide a comprehensive overview of how to promote and market your e-resources to the patrons of your organization. This workshop will include assessing where you stand now and how to create and measure marketing goals. The workshop will cover recruiting the front line staff as co-marketers. Participants will learn about using online tools such as social media and blogging to promote their e-resources. The workshop will teach participants how to use narrative as a teaching tool for effective trainings, as well as a plan for building relationships and outreach within and outside of the organization. It does not matter what size or type of organization you work for or how long you have worked in e-resources, all participants will leave with a promotional plan adapted specifically for their role and their organization.
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This workshops will be available to in-person attendees only and requires and additional ticket.
It will not be available via the Online Conference.
Click here to register.

Speakers

Rhonda Evans

Electronic Resource Librarian, New York Public Library

Rhonda Evans is the Electronic Resources Librarian for the four Research Libraries at the New York Public Library. Rhonda provides reference and instruction on the Libraries’ over 500 databases. She also works diligently in the promotion of the use of NYPL’s e-resources. She works... Read More →

Previous Conference Poster on Promoting E Resources JCLC Poster 2018 pptx

Previous Conference Write Up on Promoting Electronic Resources pdf

Sunday March 3, 2019 1:00pm - 5:00pm CST
Room 106

5. User Experience & Promotion

Programming Type 101 Programming, Workshops
Online Conference Availability Not Available Online
Audience Level 1. Foundation

1:00pm CST

W04: Visualizing Library Usage Data with Tableau Public

A successful data visualization can tell a powerful story with numbers. In recent years many libraries have started to use the data visualization software Tableau to help analyze the library usage data we collect and to communicate library impact and values to the community: How many visitors we have per year? How much money we spend for an electronic journal and what is the usage? What is the circulation per capita for this branch library?

The workshop will begin with an introduction to library usage data that all libraries work with: gate counts, circulation statistics and COUNTER reports, etc.. The participants will learn about the characteristics of the data and methods that are most suitable for visualizing them. The participants will learn how to use Tableau Public, a free version of the Tableau software, to create interactive data visualization including basic chart types, thematic maps and data dashboards. Good data visualization comes from “clean” data. As such this workshop will have brief introductions to tools and procedures that can be apply to clean and prepare library usage data for visualization. The workshop will also introduce the participants to design principles for data visualization and different types of data visualization tools (free or commercial).

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This workshops will be available to in-person attendees only and requires and additional ticket.
It will not be available via the Online Conference.
Click here to register.

Speakers

Jen-chien Yu

Director of Library Assessment, University of Illinois Urbana-Champaign

Sunday March 3, 2019 1:00pm - 5:00pm CST
Room 202

8. Data Science in Libraries

Programming Type Workshops
Online Conference Availability Not Available Online

5:00pm CST

Welcome Reception

Join us at the Perry Casteneda Library on UT-Austin's campus to celebrate the start of #erl19!

The library is a short ~5 minute walk from the conference center.

Link to Google Map Directions from AT&T Hotel & Conference Center to Library

Sunday March 3, 2019 5:00pm - 6:30pm CST
Perry-Castañeda Library 101 E 21st St, Austin, TX 78712

Misc

Online Conference Availability Not Available Online

7:00am CST

Breakfast

2 -3 hot breakfast items on daily rotation - eggs, bacon, sausage, hash browns, crepes, etc.
Steel Cut Oatmeal with toppings
Granola & yogurt with toppings
Whole and cut fruit
Muffins, Tea Breads
Selection of juices, coffee and tea
Vegetarian and Gluten Free items will be available

One Twenty 5 Cafe is located on the lobby level and offers additional food items for purchase.

Monday March 4, 2019 7:00am - 9:00am CST
Tejas Dining Room

Misc

7:15am CST

Morning Yoga

Join us for morning yoga as a part of Wellness @ ER&L.

Yoga mats and towels will be in available.

In these morning yoga sessions you will connect to the areas of tension in your body and find release through simple yoga postures. You will gradually build up internal heat to cultivate a deeper awareness around what your body is needing early in the morning to start your day off on the right note. You'll leave feeling energized, clear-headed and more rooted within your body. No prior yoga practice necessary and modifications will be given to meet you exactly where you at in your practice.

New to yoga? No need for expensive yoga gear, just comfy clothes that you can stretch in. No shoes are worn during yoga. Try not to eat for two hours leading up to your class. Feel free to bring water bottles.

Speakers

Kelsey Nunez

Yoga Instructor

Kelsey loves the flow of yoga and how it corresponds with the ebb and flow of life, a series of movements with their differing complexity and how we respond to them based on listening to our breath and tuning into our bodily sensations. Having taught yoga for over 9 years, she has... Read More →

Monday March 4, 2019 7:15am - 8:00am CST
Room 107

Wellness

8:35am CST

The Heckler’s Veto: The Real Threats to Free Speech and Deep Thought

Whenever we talk about free speech, or threats to free speech, we take an 18th- and 19th-century point of view. To Thomas Jefferson and John Stuart Mill, the world was quiet and dark. The challenge for them, and the challenge for most of the two centuries before this one, was to increase the number of speakers and the variety of thoughts. This made sense. Diversity of voices is good, in general. But by the 21st century we have not only solved that diversity problem, we have created a whole new problem: Cacophony. Everyone can speak. Everyone has a camera. Everyone can broadcast. Now the challenge is about amplifying the quality, not the quantity, of speech. This talk will discuss how we got here and what we can do to manage to think in this loud, bright world.

Speakers

Siva Vaidhyanathan

Director of Center for Media and Citizenship, Center for Media and Citizenship at UVA

@sivavaid">Siva Vaidhyanathan is the Robertson Professor of Media Studies and director of the Center for Media and Citizenship at the University of Virginia.He is the author of Antisocial Media: How Facebook Disconnects Us and Undermines Democracy (Oxford University Press, 2018... Read More →

Monday March 4, 2019 8:35am - 9:45am CST
Zlotnik 4

7. Emerging Technologies & Trends

Programming Type Keynote
Online Conference Availability Available Live and On Demand

10:00am CST

S03-01: Investigating Linked Data for Student Newspapers : Exploring the Challenges

This presentation reveals the unique challenges faced when modeling serial publications for a linked data environment, through lessons learned during our pilot project to transform our student newspapers into linked data. The great potential for linked data to increase discoverability of serial publications’ is dependent on meeting several labour-intensive conditions.

*This 15-minute short talk is one part of the 45-minute session.

Speakers

Clara Turp (she/her)

Discovery systems librarian, McGill University

Clara Turp is a discovery systems librarian at McGill University Libraries. As part of Digital Initiatives, she is involved in managing, configuring, and integrating selected library systems, including, but not limited to the Library's Discovery layers.

Robin Desmeules

Cataloguing Librarian, McGill University Library

Andrew Senior

Associate Librarian, Coordinator, E-Resources, McGill University

Christopher Trudeau

McGill University Library

Monday March 4, 2019 10:00am - 10:15am CST
Room 301

7. Emerging Technologies & Trends

Online Conference Availability Available On Demand
Keywords Linked data
Audience Level 2. Intermediate

10:00am CST

S05: Hacked: Cleaning Up Your Usage Data

Our institution was the victim of an attack that resulted in many unauthorized article and book chapter downloads. This breach was detected by passively harvesting usage statistics and resulted in changes to our EZProxy configuration. A concerted effort was then made to back out unauthorized uses for accurate assessment data.

Speakers

Matt Gallagher

Collection Management & Metadata Librarian, University of the Sciences

Monday March 4, 2019 10:00am - 10:45am CST
Room 204

1. Managing e-Resources & Licensing

Online Conference Availability Available Live and On Demand
Keywords usage data, unauthorized use, SUSHI harvesting, bot attack
Audience Level 2. Intermediate

10:00am CST

S01: Being an Effective Liaison as a Technical Services Librarian

There are many ways to be a good liaison besides teaching research classes and being recognized by an academic department. We would like to discuss methods for being an effective liaison, particularly in terms of communication, budgetary concerns, and balancing workflows.

Speakers

Elizabeth Lightfoot

Electronic Resources Librarian, Florida International University

Alice Eng

Electronic Resources Librarian, Wake Forest University

Monday March 4, 2019 10:00am - 10:45am CST
Zlotnik 1/2

4. External Relationships

Online Conference Availability Available Live and On Demand
Keywords Liaison and Faculty Outreach
Audience Level 1. Foundation

10:00am CST

S02: Authentication, Identity Management, Privacy and Personalization: How RA21 Builds The Bridge To Key Features in Scholarly Research Access

A detailed review of the technology and user experience of RA21 used to provide a frictionless environment for users and patrons to access content from anywhere, any time. Will also discuss how efficient and secure authentication can be a bridge for advanced features that users desire including personalisation, recommendations; and gives libraries requested info including analytics, purchasing recommendations whilst building trust and maintain strong patron privacy.

Speakers

Daniel Ayala

Managing Partner, Secratic LLC

Daniel Ayala (@buddhake) is the Founder, and Managing Partner for Secratic, a strategic information security, and privacy consultancy focused on helping companies protect data and information, and be prepared before incidents happen. Throughout his 24 year career, he has led security... Read More →

Todd Carpenter

Execitive Director, NISO

Wine, food, wine, Standards, running, wine, food, wine.http://orcid.org/0000-0002-8320-0491

Sari Frances

Mgr. of Digital License Compliance, IEEE

With over 15 years experience in the publishing industry, Sari Frances, Manager of Digital License Compliance, has successfully managed IEEE’s IP Protection Program since 2008. IEEE is the world’s largest organization dedicated to advancing technology for humanity. Sari’s responsibilities... Read More →

Robert Kelshian

Director of Access Services, American University Library

Rob Kelshian has been with the University Library since 1999. As the Director of the Access Services Division, he oversees Circulation Services, Course Reserves, Technology Services, Interlibrary Services, and Media Services. Rob has served in various roles within both the Washington... Read More →

Monday March 4, 2019 10:00am - 10:45am CST
Zlotnik 4

5. User Experience & Promotion

Online Conference Availability Available Live and On Demand
Keywords Identity Management, Access, Privacy, Personalisation
Audience Level 2. Intermediate

10:00am CST

S04: Confronting the Confusion: Streamlining Access to Library e-Resources

Numerous studies show that the 'gateway' role of the library is diminishing, leaving patrons with questions regarding accessing online services: Is the service that I’m trying to use licensed by my library? How do I get access? This presentation will outline how thinking like a tech start-up can lead to a “just-in-time” solution to this issue.

Speakers

Johan Tilstra

Founder, CEO of Lean Library, Lean Library

Irina Trapido

Electronic Resources Librarian, Stanford University

Irina is the Electronic Resources Librarian at Stanford Libraries. Her interests include electronic resource management, discovery services, user experience, and data analytics.

Monday March 4, 2019 10:00am - 10:45am CST
Room 203

7. Emerging Technologies & Trends

Online Conference Availability Available On Demand
Keywords remote access, tech solutions
Audience Level 1. Foundation
VIDEO LINK (url) https://events7.mediasite.com/Mediasite/Play/7b7d9ad971fa4c29b64ae26fa87a197d1d

10:00am CST

S06: Off the Shelf! Providing Course Materials Electronically in Your LMS

What happens when libraries collaborate with campus IT to implement a new reading list tool integrated with the LMS? Find out when two libraries explain how doing so increases usage of their electronic resources, streamlines workflows, facilitates collaborations in course design, and helps students succeed by lowering barriers to reading, viewing and listening to course materials.

Speakers

Greg Argo

Open Education and Affordable Content Librarian, Minitex

Ben Hogben

Access Services Manager, Ithaca College

Ben Hogben is the Access Services Manager for the Ithaca College Library and supervises thirty eight student employees and four full time staff members. Ben was the functional lead for Alma implementation for Access Services, and is currently on a team to implement Leganto through... Read More →

Monday March 4, 2019 10:00am - 10:45am CST
Room 105

7. Emerging Technologies & Trends

Programming Type 101 Programming
Online Conference Availability Available On Demand
Keywords IT partnerships, e-Content delivery
Audience Level 1. Foundation

10:00am CST

S07: Eat that Elephant! Time and Task Management in the E-resource World

People who work with e-resources often feel overwhelmed and burnt out under the constant barrage of competing tasks and priorities. Offering a fresh perspective on time and task management, this workshop explores proven methods for combating e-resource burnout, synthesizing the literature to give participants real-world, practical skills and strategies in order to work more efficiently and productively.

Speakers

Holly Talbott

Electronic Resources Librarian, Kent State University Libraries

Ashley Zmau

Serials Cataloging and Metadata Librarian, Dallas County Community College District

Ashley is the Serials Cataloging and Metadata Librarian for the Dallas County Community College District. She is the co-author of Electronic Resources Librarianship a Practical Guide for Librarians and the forthcoming Electronic Resources Troubleshooting. Previously, Ashley was the... Read More →

Monday March 4, 2019 10:00am - 11:45am CST
Room 106

3. Organizational Strategies

Programming Type 101 Programming
Online Conference Availability Available On Demand
Keywords Time management, goal setting, effective work strategies, productivity, task management, burnout, prioritization
Audience Level 1. Foundation

10:15am CST

S03-02: "I Have the Same Combination on My Luggage": Managing Library Passwords with LastPass

ERM requires the creation, maintenance, and sharing of many sets of credentials. These credentials can be difficult to remember, hard to track, and insecure to share. This session will demonstrate how the Lafayette College Libraries selected and implemented LastPass as an easy and secure measure for managing and sharing passwords.

*This 15-minute short talk is one part of the 45-minute session.

Speakers

Ben Jahre

Head of Electronic Resources, Lafayette College

Jonathan Macasevich

User Services Specialist, Lafayette College

Monday March 4, 2019 10:15am - 10:30am CST
Room 301

7. Emerging Technologies & Trends

Online Conference Availability Available On Demand
Keywords Passwords, Security
Audience Level 1. Foundation

10:30am CST

S03-03: Stable Links: A Tiered Service Model of Support for Article-Level Content Integration in a Learning Management System

The Michigan State University Libraries has introduced a tiered service model to support faculty in creating stable links and integrating article-level content into the learning management system (LMS). Through this robust support and training, the Libraries contribute to faculty’s teaching success in the online learning environment.

*This 15-minute short talk is one part of the 45-minute session.

Speakers

Christine Tobias

Coordinator for Public Services, Michigan State University

Monday March 4, 2019 10:30am - 10:45am CST
Room 301

7. Emerging Technologies & Trends

Online Conference Availability Available On Demand
Keywords stable links, learning management systems
Audience Level 1. Foundation

11:00am CST

S10-01: How We Leave: Migrating Library Publishing Platforms

In 2017, University of Minnesota Libraries migrated a dozen open access journals to a new
publishing platform. This six-month process provided insight into the technical and logistical
needs of a new type of content, library-produced publications. Library publishers can
leverage in-house expertise in the areas of metadata and digital preservation.

Speakers

Emma Molls

Director of Open Research & Publishing, University of Minnesota

I head the Open Research & Publishing Department at the University of Minnesota Libraries, which includes publishing services, research data services, research information management, and houses the Data Curation Network.

Monday March 4, 2019 11:00am - 11:15am CST
Room 301

6. Scholarly Communication & Library Publishing

Online Conference Availability Available On Demand
Keywords Library publishing, scholarly communication
Audience Level 1. Foundation

11:00am CST

S11: Building a Sustained Culture of Process Improvement Using Workflow Analysis

We present an overview of the trainer-the-trainer model our library has developed to build a culture of ongoing workflow analysis. Our session covers the entire process, including soliciting workflow proposals, evaluating them with an impact matrix, assembling and training a capable team, and managing the project from start to finish.

Speakers

Emily Campbell

Director of Document Delivery, University of Michigan-Ann Arbor

Rafael Escobar

Manager of Metadata Services unit, University of Michigan

Amy Gherardini

Operations Manager of Document Delivery, University of Michigan

Heather Shoecraft

Training Specialist for Technical Services, University of Michigan

Monday March 4, 2019 11:00am - 11:45am CST
Room 203

3. Organizational Strategies

Online Conference Availability Available On Demand
Keywords workflow, collaborative tools, staff innovation
Audience Level 2. Intermediate

11:00am CST

S09: Forming a More Perfect Knowledgebase: A Tale of Publisher, Vendor and Librarian Collaboration

This session examines how publishers and vendors collaborate to make a more seamless knowledgebase experience for librarians. Representatives from Wiley and OCLC will discuss KBART file creation, representation, and more. A representative from OhioLINK will explain how the state of the knowledgebase affects workflows at the consortium and library levels.

Speakers

Stephanie Doellinger

Senior Metadata Operations Manager CI & KB, OCLC

Stephanie Doellinger is a Senior Metadata Operations Manager at OCLC. Over her 10-year tenure, she and her team have worked with both publishers and libraries to manage the processing and validation of e-resource metadata which make up the WorldCat knowledge base and Central Index... Read More →

Matthew Ragucci

Associate Product Marketing Director, Wiley

I am Wiley's resident librarian and provide insight on metadata sharing strategies for optimizing its electronic resources for discovery, access, and usage. This includes working closely with librarians and library solutions providers alike to get the tools they need to help the end-user... Read More →

Joanna Voss

Associate Director of Licensing & Analytics, OhioLINK

Forming a More Perfect Knowledgebase Ragucci, Doellinger & Voss (2019) pptx

Monday March 4, 2019 11:00am - 11:45am CST
Zlotnik 4

4. External Relationships

Online Conference Availability Available Live and On Demand
Keywords knowledgebase, collaboration
Audience Level 2. Intermediate

11:00am CST

S12: Dollar Dollar Bills: Vendor Negotiation Strategies

They don’t teach you how to negotiate in library school! We’re responsible for budgeting and spending thousands on electronic resources every year, but it doesn’t have to feel like you’re negotiating with a car salesman. Learn tactics to become an effective and confident negotiator while saving your library money.

Speakers

Athens Moreno

Technology Manager, Glencoe Public Library

Public librarian for over 15 years serving both adult and children. Specialize in staff training, technology, and marketing strategies.

Sarah Strzalka

Schaumburg Township District Library

Kathleen Weiss

UX Specialist, Cooperative Computer Services

UX researcher for public library consortium in Northwest Chicagoland

Monday March 4, 2019 11:00am - 11:45am CST
Room 204

4. External Relationships

Online Conference Availability Available Live and On Demand
Keywords vendor negotiation, cost savings
Audience Level 1. Foundation

11:00am CST

S13: How an Australian university created two new roles that are working together to analyse library collections and the user experience to improve both

Swinburne University in Australia recently created two new analyst roles for Library Resources and Customer User Experience that work together across both Student Administration and Library Services. Find out how this new initiative is using evidence to deliver the library collections, services, and spaces that our users want

Speakers

Tony Davies

Deputy Director, Library Services, Swinburne University of Technology

Tony started working as a librarian at Swinburne University on a 2 week contract in 1987 and he's still there, although he has taken on a number of different roles over the years. In 2016 the Library merged with Student Administration to form a new department Student Administration... Read More →

Daniel Howells

Customer User Experience Analyst, Swinburne University of Technology

Dan's current remit is to improve the customer experience across library services and enrolment administration, in large part by challenging assumptions with data. Dan commenced in university administration in 2010, within student accommodation. In 2013 he moved over the river to... Read More →

Michelle Morgan

Library Resources Analyst, Swinburne University of Technology

Michelle qualified as a Librarian in 2007 and initially worked in the public library sector. In 2009 she started working at the University of Western Australia in the Information Resources & Access Management department, and, in 2010, she was appointed in the newly created Ebook Librarian... Read More →

Monday March 4, 2019 11:00am - 11:45am CST
Room 105

5. User Experience & Promotion

Programming Type 101 Programming
Online Conference Availability Available On Demand
Keywords Data analytics, User experience
Audience Level 1. Foundation

11:00am CST

S08: The good, the free, and the well designed: Empowering faculty to use OERs across campus

This session discusses the growth and organization of Open Educational Resources course adoption program lead by an eResources and Copyright Librarian at Indiana State University. Come hear what's worked and what hasn't for us at ISU. Program implementation & workflow, successful collaborations and data capture are discussed.

Speakers

Melissa Gustafson

Electronic Resources & Copyright Librarian, Indiana State University

I am an academic librarian with over fifteen years experience in both the private and academic sectors. My interests and experience include: Intellectual Property, Copyright, Library Collections, Open Publishing, Open Science, and Scholarly Communications.

Monday March 4, 2019 11:00am - 11:45am CST
Zlotnik 1/2

6. Scholarly Communication & Library Publishing

Online Conference Availability Available Live and On Demand
Keywords OERS, Open Educational Resources
Audience Level 1. Foundation

11:00am CST

Putting Knowledge in Context: Curating Connections with Innovative’s New Data Platform

SESSION VIDEO NOW AVAILABLE

Libraries have long been valued for the unique expertise their librarians bring to knowledge management. They translate information into knowledge and provide context that no other information service that competes for users’ time and attention like Google or Amazon can do. Unfortunately, the context the librarian brings cannot extend at scale. It’s a personal one-to-one interaction that’s designed for the physical library user, but leaves the virtual user left in the dark. This session will look at Innovative’s new Context Engine, a data platform that ingests and natively transforms metadata from a variety of sources, such as library catalog, authorities, ONIX, content providers, etc., to expose unseen connections between persons, concepts and resources to finally put knowledge in context at scale.

Speakers

Kathryn Harnish

SVP of Product Strategy, Innovative Interfaces

Sponsors

Innovative

Table 511

Innovative provides leading technology solutions and services that empower libraries and enrich their users worldwide. With one of the most comprehensive portfolios of library automation products on the market, we serve academic, public, national, corporate and special libraries and... Read More →

Monday March 4, 2019 11:00am - 11:45am CST
Room 202

Sponsored Session, 1. Managing eResources and Licensing

Online Conference Availability Available On Demand
Keywords metadata, data transformation, BIBFRAME

11:15am CST

S10-02: Bringing full-text to where the users live -- simplify library and open access content delivery with Anywhere Access

Want to discover open access content and retrieve full text faster? Learn about our experiences as an early adopter of Anywhere Access, a browser extension embedding direct links to article PDFs in many websites. The extension provides COUNTER-compliant statistics and finds open access content missed by your average discovery system.

*This 15-minute short talk is one part of the 45-minute session.

Speakers

Meg Eastwood

Science & Engineering Librarian, University of Denver Libraries

Meg's work at the DU Libraries focuses on reference and instruction, but she also helps faculty and students with questions about data management and scholarly communications. Meg has a BA in Biology from Grinnell College and an MS in Information Studies from The University of Texas... Read More →

Jennifer Everson Brown

Electronic Resources Access & Discovery Manager, University of Denver

Authentication, Consulting for Libraries

Monday March 4, 2019 11:15am - 11:30am CST
Room 301

7. Emerging Technologies & Trends

Online Conference Availability Available On Demand
Keywords content delivery, open access
Audience Level 1. Foundation

11:30am CST

S10-03: RFP = Really! Fun! Process! - How to Survive the ILS RFP Process

A brief look at lessons learned during my first RFP process. In quick, simple terms I'll share tips and tricks for those who may be about to go through, or are going through, this process. Also of interest to those doing any large-scale projects, especially within a system or consortia.

*This 15-minute short talk is one part of the 45-minute session.

Speakers

Bobbi-Jean Ludwig

Coordinator for Library Technology Services, University of Nebraska at Kearney Calvin T Ryan Library

Monday March 4, 2019 11:30am - 11:45am CST
Room 301

3. Organizational Strategies

Online Conference Availability Available On Demand
Keywords RFP, communication, change management, request for proposal
Audience Level 1. Foundation

11:45am CST

Lunch & Learn: Reflections on Representation: What’s Wrong with Saying “I Treat Everyone the Same”?

**Participants must sign up to attend this luncheon prior to the conference. Adding this to your personal Sched does not qualify as an RSVP. Click here to RSVP.

This SAGE Exchange lunch-and-learn session is a space for open dialogue around the seen and unseen components of diversity and how to best incorporate those into organizational culture, best practices, and policies. Attendees are expected to actively participate.

Learning Outcomes:

Build awareness around the need for a fluid and nuanced approach to inclusion
Empower attendees to share their experiences and perspectives on bias, diversity, and inclusion without fear of judgement
Inspire attendees to continue these challenging and candid conversations with their colleagues

Session sponsored by SAGE Publishing

Speakers

Alice Eng

Electronic Resources Librarian, Wake Forest University

Charlie Remy

Electronic Resources & Serials Librarian, University of Tennessee at Chattanooga

Hilary Robbeloth

Systems & Discovery Librarian, University of Puget Sound

Vanessa Rusch

Library Relations Manager, SAGE Publications

Hi! I am a librarian and resource trainer that joined SAGE in January 2018. Most of my career has been spent working across the the fields of publishing, academia, and librarianship. Intellectual freedom, information access, and open access publishing are some primary areas of interest... Read More →

Robin Sabbath

Library Relations & Outreach Specialist, SAGE Publishing

Sponsors

SAGE Publishing

Table 400

Founded in 1965, SAGE Publishing is an independent company that disseminates journals, books, and library products for the educational, scholarly, and professional markets. www.sagepublishing.com

Monday March 4, 2019 11:45am - 1:15pm CST
Room 108

3. Organizational Strategies

Online Conference Availability Not Available Online
Keywords Inclusion, Diversity, Bias, Organizational Culture

11:45am CST

Lunch & Learn with EBSCO

SESSION VIDEO NOW AVAILABLE

You’re invited to join us for lunch! Please join EBSCO to updates to our products, whats up and coming, and to share a meal with your colleagues.

Sponsors

EBSCO Information Services

Table 300

EBSCO Information Services provides a complete and optimized research solution comprised of research databases, e-books and e-journals—all combined with the most powerful discovery service and management resources to support the information and collection development needs of libraries... Read More →

Monday March 4, 2019 11:45am - 1:15pm CST
Zlotnik 3

1:15pm CST

S16-01: Alternative Usage Statistics: Comparing proxy logs and Libguides statistics to vendor-provided statistics

How do we compare the usage of resources whose vendors provide non-COUNTER-compliant usage numbers, or worse, no usage data at all? In this presentation, I look at two additional data sources: EZProxy log files, and Springshare Libguides statisitics, which measures usage from my institution's A-Z Databases list.

Speakers

Angela Flenner

Acquisitions and Resource Management Coordinator, College of Charleston Libraries

Monday March 4, 2019 1:15pm - 1:30pm CST
Room 301

2. Collection Development & Assessment

Online Conference Availability Available On Demand
Keywords usage statistics, proxy logs
Audience Level 2. Intermediate

1:15pm CST

S18: Attack of the Clones!: Finding, Preventing, Merging, or Even Keeping Duplicate Ebooks

While duplication of print titles has traditionally been discouraged libraries are less concerned about the number of duplicate eBooks. This presentation highlights how libraries can determine an acceptable level of eBook duplication, assess the impact duplicates have on discovery, and create guidelines and processes for addressing duplication.

Speakers

Sommer Browning

Associate Director of Technical Services, University of Colorado Denver

Discovery. Access. Electronic Resources. Acquisitions. Budget. Assessment. Tenure-track. Poetry.

Lynn E. Gates

Director of Collections and Content, Kraemer Family Library

Hi! I've been a cataloger for over 13 years in both public and academic libraries. I'm passionate about making our catalogs work for our patrons and while this may mean something different at each institution, I strongly believe the end product should be useful!

Rhonda Glazier

Director of Collections Management, University of Colorado, Colorado Springs

Ms. Glazier is the Director of Collections Management at the University of Colorado, Colorado Springs and has worked in libraries for over twenty-five years. She has worked in both public and academic libraries with the majority of her work focusing on the traditional areas of technical... Read More →

Monday March 4, 2019 1:15pm - 2:00pm CST
Room 204

2. Collection Development & Assessment

Online Conference Availability Available Live and On Demand
Keywords duplicate eBooks, Collection Analysis
Audience Level 1. Foundation

1:15pm CST

S17: Efficiency at the expense of control: open source vs. vendor-maintained knowledgebases

In May 2017, our library decommissioned our locally developed, open source knowledgebase and link resolver and adopted a vendor-provided one. This session will cover the pros and cons of being a service provider for other libraries, then, a commercial knowledgebase vendor and a content provider will further discuss knowledgebase management.

Speakers

Jane Burke

Vice President, Strategic Initiatives, ExLibris, a ProQuest company

Jane Burke, Vice President Strategic Initiatives, is one of the executive sponsors of Intota™, Serials Solutions web-scale management solution. In this role, she is providing strategic leadership and working closely with the development partners to deliver a world class library... Read More →

Sandra Wong

Discovery Librarian, Simon Fraser University (CRKN)

Sandra Wong is the Discovery Librarian at Simon Fraser University in Burnaby, BC; Canada.

Julie Zhu

Senior Manager, Discovery Partners, IEEE

Julie Zhu cultivates and manages effective working relationships with Discovery Service, Link Resolver, Proxy Service and Search Engine providers to maximize IEEE content findability, visibility and accessibility in multiple discovery channels. She serves in NISO’s Information Discovery... Read More →

Monday March 4, 2019 1:15pm - 2:00pm CST
Room 203

4. External Relationships

Online Conference Availability Available On Demand
Keywords knowledgebases, link resolver services
Audience Level 3. Advanced

1:15pm CST

S14: User Stories in the Library: Communicating our Assumptions

Creating user stories is a common first step in software design. But what is a user story, and how might librarians use them in a variety of projects? This session will cover the basics of how to create user stories using library data and demonstrate two case studies.

Speakers

Nicole Trujillo

Access & Discovery Librarian, University of Colorado Boulder

Monday March 4, 2019 1:15pm - 2:00pm CST
Zlotnik 1/2

5. User Experience & Promotion

Online Conference Availability Available Live and On Demand
Keywords usability, service design
Audience Level 1. Foundation

1:15pm CST

S19: Reframing Discovery: Implementing a Cascading Instructional Model

Discovery services are ubiquitous, but few users, both internal and external, have ever been trained on what they are or how to use them most effectively. Learn how librarians from two universities created and implemented a cascading instructional plan for discovery services in order to reach library users across campus.

Speakers

Rachael Cohen

Discovery Systems Librarian, Indiana University

Meg Galasso

Information Services Librarian & Archivist, Indiana University Kokomo

Angie Pusnik

Digital User Experience Librarian, Indiana University Kokomo

Angie (Thorpe) Pusnik is the Digital User Experience Librarian at Indiana University Kokomo, a position she has held since 2011. She leads the continued development of the library’s electronic resources and web presence. She has published and presented original research on discovery... Read More →

Monday March 4, 2019 1:15pm - 2:00pm CST
Room 105

5. User Experience & Promotion

Programming Type 101 Programming
Online Conference Availability Available On Demand
Keywords discovery service, staff development toolkit
Audience Level 1. Foundation

1:15pm CST

S15: Pioneering new models for Library/Vendor Partnerships with the FOLIO project

The FOLIO project is blazing new paths in vendor/library partnerships. We will explore how the FOLIO project is changing the technology landscape for libraries by providing a truly open, extensible platform, and how the working relationship between the partners can be a model for how this partnership can drive innovation.

Speakers

Tania Hewes Fersenheim

Senior Systems Librarian, MIT Libraries

I have worked in library automation for my entire career, on both sides of the library/vendor equation, deploying a diverse array of systems in academic libraries, including major vendor systems and an increasing variety of open source systems and applications. As a Product Owner... Read More →

Jesse Koennecke

Director, Acquisitions & E-Resource Licensing, Cornell University

Jesse is responsible for managing Acquisitions and E-Resource Licensing services for Cornell University Library (CUL). Jesse has been involved with the Future of Libraries Is Open project to develop open source software for libraries since 2016 Ask me about Battledecks@ER&L!Ask... Read More →

Andrew Nagy

Director, Software Innovation, EBSCO

The library community is undergoing a disruption in how we use technology. It's new, it's open source, and it's community driven to support a community of innovation. Talk to me about FOLIO - the open source library services platform!

Lynn Bailey

CEO, Index Data

Kevin Kidd

Director of the Library, Wentworth Institute of Technology

I am the Director of the Douglas D. Schumann Library & Learning Commons at Wentworth Institute of Technology in Boston. I am also currently President of the Fenway Library Organization (FLO) and a member of the Board of Directors of the Open Library Environment (OLE).

Monday March 4, 2019 1:15pm - 2:00pm CST
Zlotnik 4

7. Emerging Technologies & Trends

Online Conference Availability Available Live and On Demand
Keywords FOLIO, Open Source, ERM, ILS
Audience Level 1. Foundation

1:15pm CST

Wellness @ Work

We will learn simple physical techniques and poses that you can easily do in a chair or at a desk relieving tension and stress that is often created in the body from sitting for periods of time particularly in the neck, shoulders and hips. We will focus on breathe awareness and mindfulness, tools that you can take from your office chair to your day to day life easing stress and anxiety and creating more focus and stability in your life.

Speakers

Kelsey Nunez

Yoga Instructor

Monday March 4, 2019 1:15pm - 2:00pm CST
Room 107

Wellness

1:30pm CST

S16-02: Evident Winners: Comparing Print and Online Book Usage Across Two Large Evidence-Based Selection Projects

Evidence-based models of acquisition represent a post-DDA wave in the ebooks market for academic libraries. Successful EBA projects with Taylor & Francis and JSTOR run concurrently at UCSD and now provide a rich testbed to help reveal discoverability and usage of the online pools in tandem with their matching print holdings.

*This 15-minute short talk is one part of the 45-minute session.

Speakers

Harold Colson

eBooks Strategist, US History Librarian, International Relations Librarian, Social Sciences Collection Strategist, UC San Diego

Harold has been a selector and subject liaison at UCSD since 1988. He holds degrees from Wake Forest University and Indiana University. Cannot resist these conversation starters: Rolling Stones, craft beer, college football, genealogy, Route 66, Moomins.

Monday March 4, 2019 1:30pm - 1:45pm CST
Room 301

2. Collection Development & Assessment

Online Conference Availability Available On Demand
Keywords ebooks, EBA
Audience Level 1. Foundation

1:45pm CST

S16-03: Blood from a Stone: Establishing a High Demand Journal Purchase Project

Several years into a static materials budget, this research library shifted strategic spending of one-time funds to include purchasing prepaid access to high-demand journal content. Combining different metrics, including access denials, article delivery, and direct user requests into a formula aided in identifying journals under consideration for negotiation with publishers.

*This 15-minute short talk is one part of the 45-minute session.

Speakers

Gene Springs

Collections Strategist, The Ohio State University Libraries

Monday March 4, 2019 1:45pm - 2:00pm CST
Room 301

2. Collection Development & Assessment

Online Conference Availability Available On Demand
Keywords collection assessment, fiscal management
Audience Level 2. Intermediate

2:00pm CST

Attended Poster Session

Posters will be displayed from 2:00pm - 6:00pm
Posters will be attended 2:00pm - 2:45pm

Join your colleagues for Monday's Poster Session!
Be sure to make time to view the posters while they are attended by the creative and talented poster creators. Keep your eyes out for the select few e-poster who have some extra special visual presentations on screen to share.

Pro-Tip! For those of us who may not love networking, the poster session is a great chance to mix and mingle over interesting eresources-related content that these poster presenters really want to share.

Monday March 4, 2019 2:00pm - 2:45pm CST
Exhibit Hall

Programming Type Posters
Online Conference Availability Not Available Online

2:00pm CST

EP01: Managing Affordable Textbook Workflows with CORAL

ECU Libraries’ course-adopted textbook program is part of an initiative to reduce textbook costs for students. A complex cross-department workflow is initiated in Collection Development that then moves to Monographic Acquisitions, Cataloging, and Electronic Resources. For efficiency, a workflow was created using CORAL-ERM to manage access setup and alert staff of updates and progress.

Speakers

Lisa Barricella

Head, Acquisitions, E-Resources, and Conservation, East Carolina University

Lisa Barricella is the Head of Acquisitions, E-Resources, and Conservation at East Carolina University in Greenville, North Carolina. Lisa earned her MLIS from the University of Pittsburgh, has worked in libraries since 2000, and joined ECU in 2003.

Angela Dresselhaus

Head of Electronic Resources, Eastern Carolina University

Rebecca Tatterson

LIBRARY PROFESSOR, EAST CAROLINA UNIVERSITY

EP01 Managing Affordable Textbook Workflows with CORAL pptx

Monday March 4, 2019 2:00pm - 2:45pm CST
Exhibit Hall

1. Managing e-Resources & Licensing

Programming Type Posters
Online Conference Availability Not Available Online

2:00pm CST

P06: Streaming Video PDA for Academic Libraries

Streaming videos on PDA for libraries: users love them; but they are eating into our annual materials budget! How can we meet the user needs without runaway costs? This poster will break down the decisions and steps behind managing the licenses to build a cost-effective and user-focused streaming video collection.

Speakers

Sara Duff

Acquisitions and Collection Assessment Librarian, University of Central Florida

I'm a relatively new hire at UCF, but I previously spent 7 years as a librarian at a community college in the Florida Panhandle. I'm interested in benchmarks (or lack thereof!) for collection assessment, ways to improve collection analysis for program review/new program proposals... Read More →

Ying Zhang

Head, Acquisitions and Collection Services, University of Central Florida

Ying is the Head of the Acquisitions & Collection Services Department at the Univ. of Central Florida Libraries in Orlando, FL. Her main responsibilities include managing the materials budget and overseeing the entire acquisitions and collection services in all formats for UCF Libraries... Read More →

Monday March 4, 2019 2:00pm - 2:45pm CST
Exhibit Hall

1. Managing e-Resources & Licensing

Programming Type Posters
Online Conference Availability Not Available Online

2:00pm CST

P07: A Tale of Two Budgets: DDA and Utilizing Access to Own and Extended Access

This poster will explain how implementing the Access to Own and Extended Access acquisition models in our DDA ebook program helped Mercer University provide the same level of access while significantly reducing our costs.

Speakers

Gretchen Smith

Director of the Electronic Resources Library, Mercer University

Monday March 4, 2019 2:00pm - 2:45pm CST
Exhibit Hall

1. Managing e-Resources & Licensing

Programming Type Posters
Online Conference Availability Not Available Online

2:00pm CST

P12: Seamless and Secure: A Case Study in Improving EZproxy Authentication

At Wayne State University, we wanted to integrate our EZproxy authentication with the larger campus authentication systems in order to improve user experience. This poster will describe how this was accomplished while protecting patron privacy, maintaining flexibility for ourselves, and allowing walk-in access whenever possible.

Speakers

Amelia Mowry

Metadata & Discovery Services Librarian, Wayne State University

Monday March 4, 2019 2:00pm - 2:45pm CST
Exhibit Hall

1. Managing e-Resources & Licensing

Programming Type Posters
Online Conference Availability Not Available Online

2:00pm CST

P01: Developing an effective in-house practice to perform overlap analysis on electronic books collection

Academic libraries subscribe to multiple bundled e-book packages. Changes in the way publishers assemble bundles has resulted in increased overlap among packages. This study will explore open-source methods a library can use to assess whether it is more cost-effective to purchase a bundle or individual titles, given existing subscriptions.

Speakers

Lilly Hoi Sze Ho

Library Manager, TAFE NSW

Monday March 4, 2019 2:00pm - 2:45pm CST
Exhibit Hall

2. Collection Development & Assessment

Programming Type Posters
Online Conference Availability Not Available Online

2:00pm CST

P09: Turning data into insights: Using Statistical Methods to Better Understand E-Resources Usage Data

Making the usage data meaningful and insightful has been a task. We will demonstrate our experiment using traditional and popular statistical methods, such as Pearson Correlation Coefficient and Linear Regression, to analyze our library’s e-resources usage. Our goal is to discover and understand the real relationships between different variables.

Speakers

Jia Mi

Electronic Resources/Serials Librarian, The College of New Jersey

Yongming Wang

The College of New Jersey

Monday March 4, 2019 2:00pm - 2:45pm CST
Exhibit Hall

2. Collection Development & Assessment

Programming Type Posters
Online Conference Availability Not Available Online

2:00pm CST

P10: CPU gets an Upgrade! A New Way of Looking at Cost-Per-Use

Journal Usage Statistics are ever-changing and ever-important. During a mandatory 10% cut in our journals I devised a new "Cost-Per-Use as a % of Total Cost" (CPU%) statistic to find the low-cost low-usage journals that traditionally get overlooked in traditional "Cost-Per-Use" (CPU) evaluation.

Speakers

Nancy Bennett

Electronic Resources & Systems Librarian, Carroll University Library

I'm a former software developer with an interest in statistics and analysis.

Monday March 4, 2019 2:00pm - 2:45pm CST
Exhibit Hall

2. Collection Development & Assessment

Programming Type Posters
Online Conference Availability Not Available Online

2:00pm CST

P02: Discovery Implementation & UX Testing: How, Why, & What I Know Now

From implementing a discovery service to usability testing, learn about the Des Moines University Library's journey throughout the different stages of these projects, how we did it, what it took to get there, and things we learned along the way through our partnership with EBSCO's EDS Health and UX teams.

Speakers

Jeff Murdock

Digital Resources Librarian, Des Moines University

Monday March 4, 2019 2:00pm - 2:45pm CST
Exhibit Hall

5. User Experience & Promotion

Programming Type Posters
Online Conference Availability Not Available Online

2:00pm CST

P04: Publicizing from within: Using academic expertise of student workers to help develop library marketing materials for e-resources promotion

Finding staff time to develop marketing materials can be problematic, especially with few staff and scant budgets. This poster provides low- and no-cost examples of ways student workers can contribute their academic expertise to help market e-resources and library services. Bonus: They also learn more about the resources themselves!

Speakers

Amy Castillo

Manager of E-Resources and Scholarly Communication, Tarleton State University

Monday March 4, 2019 2:00pm - 2:45pm CST
Exhibit Hall

5. User Experience & Promotion

Programming Type Posters
Online Conference Availability Not Available Online

2:00pm CST

P05: Transforming E-Books

Columbia University’s Transforming E-Books Committee is working to deliver a better academic e-book experience by partnering with peer institutions using the SimplyE e-reader app technology. Our presentation will provide background on the SimplyE app, educate attendees on identified ebook functionalities needing improvement and outline our strategies for the projects future.

Speakers

Amanda Bielskas

Librarian, Columbia University

Colleen Major

Head of Electronic Resources Management, Columbia University

Colleen Major is Head of Electronic Resources Management: Operations & Analysis for Columbia University Libraries, where her work focuses on the electronic resource life cycle.

Monday March 4, 2019 2:00pm - 2:45pm CST
Exhibit Hall

5. User Experience & Promotion

Programming Type Posters
Online Conference Availability Not Available Online

2:00pm CST

P08: Agile strategies for customizing and enhancing discovery interfaces

This poster will outline strategies for successful fine-tuning of the Primo discovery interface. Including:

Agile approach of tracking required changes and implementing them
Collaboration between instructional librarians, IT staff supporting Primo, and metadata librarians
Ongoing collection of user feedback
Ongoing commitment to improving the user experience based on feedback

Speakers

Heather Jeffcoat

Web & Discovery Management Librarian, Georgia Tech Library

Heather Jeffcoat is the Web and Discovery Management Librarian at the Georgia Tech Library. She earned a M.S. in Library and Information Studies from Florida State University and a B.A. in Geography from the University of South Carolina. Heather has managed the Library's web presence... Read More →

Sofia Slutskaya

Librarian, Emory University Library

Monday March 4, 2019 2:00pm - 2:45pm CST
Exhibit Hall

5. User Experience & Promotion

Programming Type Posters
Online Conference Availability Not Available Online

2:00pm CST

P11: Using Biometric Analysis to Better Understand your Patrons

Biometric analysis is a great way to learn about library patrons and bridge the gap between faceless quantitative data and personal qualitative feedback. Utilizing cutting-edge technology, observing the subconscious behavior of the users we care so much about has never been easier.

Speakers

Kristen Arakelian

Recruiting Coordinator, EBSCO Information Services

I am the User Research Recruiter for our team. I handle outreach to customers/users about participation in studies.

Arthur Hayden

Senior UX Researcher, EBSCO Information Services

Monday March 4, 2019 2:00pm - 2:45pm CST
Exhibit Hall

5. User Experience & Promotion

Programming Type Posters
Online Conference Availability Not Available Online

2:00pm CST

EP02: The Evolving Research Data Management Needs of Libraries

We live in a data-driven world, and libraries are expected to collect and store more and more types of content and make them easily accessible for researchers. This poster session will create a librarian/vendor dialogue around the challenges librarians are facing in data storage and access in order to build practical solutions.

Speakers

Richard Landry

Director, Data Innovation, SAGE Publishing

Monday March 4, 2019 2:00pm - 2:45pm CST
Exhibit Hall

8. Data Science in Libraries

Programming Type Posters
Online Conference Availability Not Available Online

2:00pm CST

Exhibit Hall Open

Monday March 4, 2019 2:00pm - 6:00pm CST
Exhibit Hall

Exhibits

Online Conference Availability Not Available Online

2:30pm CST

Focus Group with SAGE Publishing

Please join SAGE Publishing for a focus group at ER&L. In this focus group, we’d like to get your feedback on SAGE overall and a potential new product focused on technology in the library. For your time, we are offering a $25 gift card for Amazon.

Spots are limited, register here: https://sagepub.checkboxonline.com/ERLSAGE-Focus-Group.aspx

Sponsors

SAGE Publishing

Table 400

Founded in 1965, SAGE Publishing is an independent company that disseminates journals, books, and library products for the educational, scholarly, and professional markets. www.sagepublishing.com

Monday March 4, 2019 2:30pm - 3:30pm CST
Room 108

Misc

Online Conference Availability Not Available Online

2:45pm CST

S22-01: Post PDA: Funding streaming video in times of shrinking budgets

As the cost of a PDA plan for streaming video became unsustainable, the need to explore a request-driven and more targeted approach became necessary. This session will explore the workflow from a collections and technical services perspective, as well as the savings and other unexpected benefits from this new approach.

Speakers

Maureen Morris

Research and Learning Services Librarian, Cornell University

Monday March 4, 2019 2:45pm - 3:00pm CST
Room 301

2. Collection Development & Assessment

Online Conference Availability Available On Demand
Keywords streaming video, budget cuts, mediated collecting
Audience Level 1. Foundation

2:45pm CST

S20: Process mapping: How it helped one University streamline their eresources troubleshooting workflow and create efficiencies

Process mapping is an emerging topic. It helps to improve workflows and identify where efficiencies can be made. This presentation will explain the purpose and steps to conduct process mapping. You will see how process mapping has been used at an instituion and how it has improved procedures.

Speakers

Courtney Bremer

Cataloguing and metadata librarian, University of Waterloo

Monday March 4, 2019 2:45pm - 3:30pm CST
Zlotnik 1/2

1. Managing e-Resources & Licensing

Online Conference Availability Available Live and On Demand
Keywords process mapping, troubleshooting
Audience Level 1. Foundation

2:45pm CST

S21: Ebook Use: Obsolescence and Longitudinal Dynamics

Enough data to study obsolescence for ebook collections is just starting to become available to academic libraries. This presentation will present data from a major study of ebook usage from a consortium and two research libraries in an effort to identify patterns of relevance and obsolescence for ebooks.

Speakers

Amy Fry

E-Resources Management Librarian, University of Illinois at Urbana-Champaign

Christopher Palazzolo

Head of Collections, Emory University, Emory University, Woodruff Library

Monday March 4, 2019 2:45pm - 3:30pm CST
Zlotnik 4

2. Collection Development & Assessment

Online Conference Availability Available Live and On Demand
Keywords E-Book Assessment, longitudinal collection analysis
Audience Level 3. Advanced

2:45pm CST

S24: Journal Package and Subscription Analysis: Combining Data in New Ways to Standardize Collection Review

Our new collection review report includes several dozen data elements and visualizations, as well as new metrics for journal package assessment. We describe how the report supports collection review and we provide examples of how the metrics informed our discussions. We demonstrate how this information guided conversations with academic departments.

Speakers

Nat Gustafson-Sundell

Collections Librarian, Minnesota State University, Mankato

Collections Librarian and Technical & Collections Services Coordinator

Pat Lienemann

eAccess & Discovery Librarian, Minnesota State University, Mankato

Evan Rusch

Reference Librarian, Minnesota State University, Mankato

Evan (he/him/his) is Reference and Instruction Librarian, and Associate Professor at Minnesota State University, Mankato

Journal Package and Subscription Analysis FINAL pptx

Monday March 4, 2019 2:45pm - 3:30pm CST
Room 204

2. Collection Development & Assessment

Online Conference Availability Available Live and On Demand
Keywords Collection assessment/ liaison services
Audience Level 2. Intermediate

2:45pm CST

S23: Just How Open is this Relationship? Exploring Our Feelings in a Multi-Consortial World

In a profession characterized by collaboration, academic libraries are members of multiple consortia. Consortia maintain programs that overlap and complement one another. As libraries evolve, it is critical that consortia support new types of requests from their members. How do libraries determine the value of investing in multiple external organizations?

Speakers

Kim Armstrong

Director, Library Initiatives, Big Ten Academic Alliance

Jim Mouw

Associate Univ. Librarian for Collection Services, University of Chicago

Thomas H. Teper

Associate Dean of Collections, University of Illinois

Monday March 4, 2019 2:45pm - 3:30pm CST
Room 203

4. External Relationships

Online Conference Availability Available On Demand
Keywords consortia, collaboration
Audience Level 2. Intermediate

2:45pm CST

S25: We're All in This Together: A Library-Publisher-Wikipedia Symbiosis

Who uses Wikipedia? Probably you do. Definitely your students and patrons. We might as well embrace the inevitable and contribute to its betterment, or at least familiarize ourselves with how others in the information ecosystem are participating. Learn how publishers, libraries, and Wikipedia can collaborate for end-user research success.

Speakers

Susan Barnum

Public Services Librarian, El Paso Public Library

Jan Murphy

Director, Product Management, Gale Cengage

Jake Orlowitz

Founder: WikiBlueprint, Wikipedia Library, WikiCred

Jake leads WikiBlueprint, a strategic consulting firm advancing open knowledge. He founded and ran The Wikipedia Library, and built The Wikipedia Adventure learning game. For the last half-decade he has written about mental health and recovery on Medium.com and in his book, Welcome... Read More →

Monday March 4, 2019 2:45pm - 3:30pm CST
Room 105

4. External Relationships

Programming Type 101 Programming
Online Conference Availability Available On Demand
Keywords Research
Audience Level 1. Foundation

2:45pm CST

Research Data Management Librarian Academy

SESSION VIDEO NOW AVAILABLE

Several librarians recently partnered with Elsevier to study the need for a Research Data
Management (RDM) Librarian Academy to offer online training. The team includes Harvard
Medical School, Tufts Health Sciences, MCPHS University, Boston University School of Medicine
and Simmons College. This session reports on a needs assessment and inventory.

Speakers

Jean P. Shipman

Vice President, Global Library Relations, Elsevier

I will be glad to talk with people about libraries and Elsevier.

Sponsors

ELSEVIER

Table 700

As the world’s leading provider of science and health information, Elsevier serves more than 30 million scientists, students and health and information professionals worldwide. We partner with a global community of 7,000 journal editors, 70,000 editorial board members, 300,000 reviewers... Read More →

Monday March 4, 2019 2:45pm - 3:30pm CST
Room 202

Sponsored Session, 6. Scholarly Communications & Library Publishing

Online Conference Availability Available On Demand
Keywords RDM, research data management, research lifecycle, library services

2:45pm CST

S26: Web Archiving 101: All About Web Archiving

Web archiving is an essential way to provide sustained, reliable access to web content, and an increasingly vital part of collection development and records retention. Led by a Web Archivist from the Internet Archive, this workshop will delve both into how to use, and create web archives, mixing discussion with hands on experience creating archived web content. Participants will explore the programmatic and technical sides of web archiving, and leave with a deeper understanding of the its possibilities, resources, and challenges of web archiving. All skill levels are welcomed, and laptops are encouraged.

Speakers

Jillian Lohndorf

Web Archivist, Internet Archive

With previous roles as processing archivist, and Web Services Librarian, Jillian is currently a Web Archivist with Archive-It, the Internet Archive's subscription web archiving tool, where she works with all kinds of partners to preserve their web presence.

Monday March 4, 2019 2:45pm - 4:30pm CST
Room 106

2. Collection Development & Assessment

Programming Type 101 Programming
Online Conference Availability Available On Demand
Keywords Web Archiving, Collection Development
Audience Level 1. Foundation

3:00pm CST

S22-02: The Emerging Technology Collection and Supporting the University Priority for Experiential Learning at Carleton University Library

An overview of Carleton University Library's emerging technology collection and how it supports the strategic priority of increasing experiential learning opportunities for students. Topics covered will include the purpose and scope, staffing, learning support, and case examples. There will be additional discussion on it supports strategic developments in the University.

*This 15-minute short talk is one part of the 45-minute session.

Speakers

David Sharp

Head, Acquisitions, Carleton University Library

Monday March 4, 2019 3:00pm - 3:15pm CST
Room 301

7. Emerging Technologies & Trends

Online Conference Availability Available On Demand
Keywords emerging technology, experiential learning
Audience Level 1. Foundation

3:45pm CST

S29-01: Tales From the Other Side: What I Wish I Had Known Before Migrating

Late in 2017, our library officially began the process of migrating from III to Alma/Primo. Join me for a short talk about what I wish I had known before migrating and how you can best prepare for a similar transition.

Speakers

Whitney Bates-Gomez

Electronic and Continuing Resources Librarian, Georgia State University

Monday March 4, 2019 3:45pm - 4:00pm CST
Room 301

4. External Relationships

Online Conference Availability Available On Demand
Keywords ERM, data migration
Audience Level 1. Foundation

3:45pm CST

S27: Implementation of the NISO Presentation and Identification of E-Journals (PIE-J) Recommendations

NISO's PIE-J (Presentation and Identification of E-Journals) recommended practices offer guidlines on how to ensure access and discoverability of e-journal content. This session will provide an overview of the recommended practices and will review the results of a recent survey on the adoption of these practices by electronic journal publishers.

Speakers

Steve Shadle

Head, Serials Cataloging, University of Washington Libraries

Steve plans, organizes, and directs the work of the Serials Cataloging Unit at the UW Libraries. His background in serial standards began with his work as an ISSN Cataloger at the Library of Congress and currently serves as the coordinator of the CONSER Open Access Journals project... Read More →

Monday March 4, 2019 3:45pm - 4:30pm CST
Zlotnik 1/2

1. Managing e-Resources & Licensing

Online Conference Availability Available Live and On Demand
Keywords NISO PIE-J, electronic journal publishing
Audience Level 2. Intermediate

3:45pm CST

S31: COUNTER Chameleon: Adventures in COUNTER SUSHI report ingest

Learn about our COUNTER adventures! Collectively, WMS libraries have uploaded and analyzed more than a third of a million COUNTER/SUSHI usage reports. Hear from librarians and OCLC staff about lessons learned, strategies for getting reliable SUSHI responses, and goals for the future as the COUNTER standard grows and matures.

Speakers

Steve McCann

Product Manager, OCLC

Steve is product manager for the WorldShare License Manager service whose focus is on electronic resource workflows and usage report consolidation. His experience includes collection development, reference, instruction, and digital projects at medium to large academic libraries in... Read More →

Monday March 4, 2019 3:45pm - 4:30pm CST
Room 204

2. Collection Development & Assessment

Online Conference Availability Available Live and On Demand
Keywords COUNTER SUSHI
Audience Level 2. Intermediate

3:45pm CST

S32: How to Improve Digital Library Content and Communication Using Rhetorical Analysis

Rhetorical analysis has been used as a tool to influence audiences for centuries, why not use it to help our messages resonate with our service communities? Conducting a simple rhetorical analysis on the message of any given campaign will ensure our communication is always relevant and inclusive._x000D_

Speakers

Janice Grover-Roosa

Director of Library Services, Western Wyoming Community College

Jason C. Thompson

Associate Professor, University of Wyoming

Rhetoric; Single Father; Therapeutic Woodworking; Motorcyclist; Cookery (including smoked salmon); Enamored of Heating Ventilation, and Air Conditioning Systems; Kenneth Burke; Game Studies; All Power Tools

Monday March 4, 2019 3:45pm - 4:30pm CST
Room 105

5. User Experience & Promotion

Programming Type 101 Programming
Online Conference Availability Available On Demand
Keywords digital content, rhetorical analysis
Audience Level 1. Foundation

3:45pm CST

S28: The Dangers, Risks, and Affects of Sci-Hub on the Academic & Publishing Community and Disruption of the Scholarly Communications Ecosystem

Sci-Hub is not just a publisher problem. It's an illegal website that continues to disrupt the scholarly publishing research cycle. Several members of the publishing and academic community are partnering together to prevent future attacks of compromised user accounts with technical solutions and educate the public. Come to this session to get the latest on Sci-Hub, what it means to your university, and what you can do about it.

Speakers

Linda Farrell

Information Resources Librarian, Monash University

Information Resources Librarian at Monash University and part of the Electronic Resources team where I have put measures in place to prevent loss of access to electronic resources by combating the illegal use of breached user accounts. My passion led Monash University library to become... Read More →

Sari Frances

Mgr. of Digital License Compliance, IEEE

Andrew Pitts

CEO, PSI Ltd

Andrew Pitts is a partner and co-founder of PSI Ltd, an independent company. Andrew has worked in the field of STM publishing for over 20 years and has worked closely with most of the major STM publishers during that time. PSI is the developer of both theIPregistry.org and IP-intrusion.org... Read More →

Ronda Rowe

Head of UT System Digital Library, UT System Digital Library

Ronda Rowe is the Head of UT System Digital Library for the University of Texas Libraries at the University of Texas at Austin. In this position, she is responsible for developing and implementing effective and efficient license negotiations and processing for the UT System Digital... Read More →

Monday March 4, 2019 3:45pm - 4:30pm CST
Zlotnik 4

6. Scholarly Communication & Library Publishing

Online Conference Availability Available Live and On Demand
Keywords Technical Solutions, Sci-Hub, Responding to Intrusions, User Security, Cybersecurity, EzProxy, Protection, Publisher
Audience Level 2. Intermediate

3:45pm CST

S30: Telemetry and User Insights: How New Product Management Tools are Advancing Library User Experience

This session will share the newest frontier and trends in data-driven product management with a focus on telemetry. It will also provide librarians with ideas for how to use targeted analytics to improve user interactions with library websites and materials.

Speakers

Elizabeth German

Service Design Librarian, Texas A&M University

Elizabeth German is the Service Design Librarian at the University Libraries where she works to create high quality research and learning experiences for the Texas A&M community. Her areas of expertise and research include user experience, universal design, learning technologies... Read More →

Emma Waecker

Director of Product Management, EBSCO eBooks, EBSCO Information Services

Emma has been at EBSCO Information Services for 14 years, and is currently Director of Product Management for EBSCO eBooks. She is passionate about all things user experience, and has recently been focused on advancing the accessibility of the EBSCO eBooks experience, understanding... Read More →

Monday March 4, 2019 3:45pm - 4:30pm CST
Room 203

7. Emerging Technologies & Trends

Online Conference Availability Available On Demand
Keywords Analytics, UX
Audience Level 2. Intermediate

3:45pm CST

Building a Sustainable Etextbook Program: a case study by Imperial College London

SESSION VIDEO NOW AVAILABLE

Gavin Phillips, the Acquisitions Services Manager at Imperial College London, will talk about why the library chose to provide textbooks to students, how they have funded their project, and why they chose Bibliotech, a new ebook platform seeking to disrupt the market.

Speakers

Vanessa Gamet, MLIS

Director of Library Sales, Bibliotech

loves books, cats, dogs, and carbs- not necessarily in that order.

Gavin Phillips

Acquisitions Services Manager, Imperial College London

I manage the acquisition of books and e-books to support teaching and research at Imperial College London. This includes Library provision of e-textbooks to students. Within the UK Higher Education sector I am involved in the development and management of print and digital book supply... Read More →

Sponsors

Bibliotech

Table 102

Founded in 2014 by university students with the mission of building an ebook platform to better suit the needs of users, Bibliotech has since matured into a company that is the preferred etextbook solution for over 30 leading UK universities. Bibliotech offers multiple distribution... Read More →

Monday March 4, 2019 3:45pm - 4:30pm CST
Room 202

Sponsored Session, 2. Collection Development & Assessment

Programming Type Sponsored Session
Online Conference Availability Available On Demand
Keywords etextbooks, ebooks, budgets, equity of access

4:00pm CST

S29-02: Re-energizing your ERM: Phase 1 Project Planning

While the ERM system at the Ohio State University Libraries was functioning. a full review of it had not happened in a long time. In 2018, an updating project began, with a motivating goal of helping to improve the end user experience. This session will cover the project planning process.

*This 15-minute short talk is one part of the 45-minute session.

Speakers

Anita Foster

Electronic Resources Officer, The Ohio State University

Monday March 4, 2019 4:00pm - 4:15pm CST
Room 301

1. Managing e-Resources & Licensing

Online Conference Availability Available On Demand
Keywords project management, electronic resource management system
Audience Level 2. Intermediate

4:15pm CST

S29-03: Unexpected encounters: E-resource migration and remediation in Alma

One week after implementing their new library services platform, the University of Arizona Libraries learned that the scripts used for their e-resource migration had been corrupted, leading to widespread access issues. This session recounts how UAL launched a massive, interdepartmental remediation project to restore access one month before Fall semester began.

*This 15-minute short talk is one part of the 45-minute session.

Speakers

Holly Talbott

Electronic Resources Librarian, Kent State University Libraries

Monday March 4, 2019 4:15pm - 4:30pm CST
Room 301

1. Managing e-Resources & Licensing

Online Conference Availability Available On Demand
Keywords project management, e-resource migration remediation
Audience Level 2. Intermediate

4:30pm CST

Vendor Reception

It's been a year since ER&L 2018, we need to catch up!

Please join us for Monday's Vendor Reception to visit old friends, make new ones and and see what the 90+ vendors attending ER&L 2019 have to offer this year.

Appetizers and drinks will be served 4:30pm-6:00pm. Vegetarian and Gluten Free items will be available.

Don't forget to stick around for Battledecks at 6pm!

Monday March 4, 2019 4:30pm - 6:00pm CST
Exhibit Hall

Exhibits

Online Conference Availability Not Available Online

6:00pm CST

Battledecks

WHAT IS IT? BATTLEDECKS OR POWERPOINT-KARAOKE. Participants will present a topic (provided just before they begin), for 3 to 3 and a half minutes, accompanied by 10-15 PowerPoint slides selected and arranged by our team of brilliant library scientists. No preparation required or allowed. Participants will be judged (aren’t we all) by equally as brilliant library scientists, based on a criteria ranging from the quantitative use of time and slides to the qualitative general composure and ability to address the topic. A certain amount of artistic license is expected from both participants and judges in their work.

HOW DO I GET INVOLVED? We’re looking for a few hearty folks to join in as:

Participants – Sign up early to secure your spot. We’re looking for up to 8 contestants.
Volunteers – We’ll need a few folks on hand to help run the show as timekeepers, impromptu Picasso’s and wardens of security against the intense battles.

If you are up for any of these roles, please contact Jesse Koennecke (jtk1@cornell.edu or @JayTeeKayOne) or sign up at the ER&L Registration Desk.

BATTLEDECKS @ ER&L HALL OF FAME:
2018 – Josh Petrusa and Tim Siegel
2017 – Daniel Huang and Rebecca Blakiston
2016 – Lisa Martincik
2015 – Anna Creech and April Hathcock
2014 – Carmen Mitchell

Monday March 4, 2019 6:00pm - 7:00pm CST
Exhibit Hall

Misc

7:00am CST

Breakfast

2 -3 hot breakfast items on daily rotation - eggs, bacon, sausage, hash browns, crepes, etc.
Steel Cut Oatmeal with toppings
Granola & yogurt with toppings
Whole and cut fruit
Muffins, Tea Breads
Selection of juices, coffee and tea
Vegetarian and Gluten Free items will be available.

One Twenty 5 Cafe is located on the lobby level and offers additional food items for purchase.

Tuesday March 5, 2019 7:00am - 9:00am CST
Tejas Dining Room

Misc

7:15am CST

Morning Yoga

Speakers

Kelsey Nunez

Yoga Instructor

Tuesday March 5, 2019 7:15am - 8:00am CST
Room 107

Wellness

8:45am CST

S34-01: COUNTER 5: Usage Statistics for the 21st Century

This session will highlight the changes with the new COUNTER Release 5. The session will provide open source resources for people to use after the cmapus to find more information on the COUNTER usage reports. This will be an interactive session with at least half the time dedicated ot questions regaridng the new reports.

Speakers

Jill Emery

Collection Development & Management Librarian, Portland State University

I am the Collection Development Librarian at Portland State University Library and have over 20 years of academic library experience. I have held leadership positions in ALA ALCTS, ER&L, and NASIG. In 2015, I served as the ALA-NISO representative to vote on NISO/ISO standards on behalf... Read More →

Tuesday March 5, 2019 8:45am - 9:00am CST
Zlotnik 4

2. Collection Development & Assessment

Online Conference Availability Available Live and On Demand
Keywords COUNTER, USAGE STATISTICS
Audience Level 1. Foundation

8:45am CST

S35-01: Avoiding Conference Burnout - Strategies to Apply What You Learned to Meet Organizational Needs

This short talk aims to discuss ways to avoid conference burnout, plan out strategies to implement ideas throughout the year, and to relate these efforts back to your organizational goals.

Speakers

Kaci Resau

Electronic Resources Librarian, Washington & Lee University

Tuesday March 5, 2019 8:45am - 9:00am CST
Room 301

3. Organizational Strategies

Online Conference Availability Available On Demand
Keywords Avoiding Burnout, Organization Strategies
Audience Level 1. Foundation

8:45am CST

S33: Take a Sad Song and Make It Better: Evidence-Based Acquisitions for E-Books

Library-vendor relations built on a foundation of trust can be mutually beneficial to both stakeholders. Join us as we share details of an EBA pilot for e-books that initially looked set to fail, but thanks to co-operation and creativity, produced a subsequent, even more ambitious and sustainable program.

Speakers

Linda Bain

Account Manager, Taylor and Francis

Samuel Cassady

Head, Collections and Content Strategies, Western University

Shawn Hendrikx

Collections & Content Strategies Librarian, Western University

Elizabeth Mantz

Collections & Content Strategies Librarian, Western University

Ruth Melchionne

District Library Sales Manager, Taylor and Francis

Tuesday March 5, 2019 8:45am - 9:30am CST
Zlotnik 1/2

1. Managing e-Resources & Licensing

Online Conference Availability Available Live and On Demand
Keywords Evidence-Based Acquisitions, Library-Vendor Relationships
Audience Level 2. Intermediate

8:45am CST

S38: CORAL Users Group Meeting

Join us for our 9th annual gathering for both prospective and active users of the CORAL electronic resources management system. Highlights will include announcements for changes to the software and documentation along with demonstrations. The session will include time for attendees to share feedback and ask questions.

Speakers

Eric Hartnett

Director of Electronic Resources, Texas A&M University

Texas A&M University

Scott Vieira

Collection Development Coordinator, Rice University

Tuesday March 5, 2019 8:45am - 9:30am CST
Room 105

1. Managing e-Resources & Licensing

Online Conference Availability Available On Demand
Keywords CORAL, ERM
Audience Level 2. Intermediate

8:45am CST

S37: Have you tried turning it off and on again? Training non-technical staff to resolve eresource problems

UTL sought to empower public service staff to resolve simple eresource problems, removing the need to escalate many user problems to technical support. Attendees will learn how to design a training program that allows non-technical library staff to more confidently provide user support for electronic resources.

Speakers

Eva Jurczyk

Electronic Resources Librarian, University of Toronto

Tuesday March 5, 2019 8:45am - 9:30am CST
Room 204

3. Organizational Strategies

Online Conference Availability Available Live and On Demand
Keywords Training, troubleshooting
Audience Level 2. Intermediate

8:45am CST

S36: Building Towards a Future Where Reproducible and Open Data Science is the Norm

The Open Science movement promotes the sharing of all artifacts of scientific research, including data, code, and methods. This movement has become popular among researchers worldwide, as evidenced by the thriving ecosystem of tools and the numerous training initiatives that have sprung up at various institutions.

An important component of the Open Science movement is open source software, which is essential to progress not only in science but also in engineering, the humanities, and many other fields. Open source software has already enabled several Nobel Prizes, such as for the discovery of gravitational waves by LIGO, and it will likely lead to more prizes in the future. Although researcher-developed software has become widespread, much of this software has not been developed in an efficient or sustainable way. Researcher-developers, while well versed in their given disciplines, generally do not have sufficient training and understanding of software best practices to ease development and maintainability and encourage sustainability and reproducibility.

Over the past decade, I have participated in various efforts to create the technical and social infrastructure and the sustainable software needed to enable reproducible research. These efforts include cofounding the grassroots rOpenSci project, which promotes open and reproducible research by enabling the discovery of data, code, and software, Data Carpentry, as well as a new NSF funded initiative called the US Research Software Sustainability Institute (URSSI).

In this talk, I will reflect on lessons learned from these different efforts and explore how libraries can play a fundamental role in enabling reproducible research and promote sustainable software practices.

Speakers

Karthik Ram

Senior Data Scientist, Berkeley Institute of Data Science

Karthik Ram is a research scientist at the Berkeley Institute for Data Science and University of California Museum of Paleontology at University of California, Berkeley. Karthik is also the co-founded of the rOpenSci project, lead of the US Research Software Sustainability Institute... Read More →

Tuesday March 5, 2019 8:45am - 9:30am CST
Room 203

8. Data Science in Libraries

Online Conference Availability Available On Demand

8:45am CST

Exhibit Hall Open

Tuesday March 5, 2019 8:45am - 3:00pm CST
Exhibit Hall

Exhibits

Online Conference Availability Not Available Online

9:00am CST

S34-02: Transfer: What You Need to Know in 2019

Transfer, a NISO Recommended Practice, has recently been updated and supplied with new online tools. This session will explain these newer aspects of the Transfer Code of Practice, which helps publishers and librarians effectively communicate about content that is transferred between parties and ensure its remaining accessible to end users despite any changes in ownership.

*This 15-minute short talk is one part of the 45-minute session.

Speakers

Nettie Lagace

Associate Executive Director, NISO - National Information Standards Organization

Nettie Lagace is the Associate Executive Director at NISO, where she is responsible for facilitating the work of NISO's topic committees and development groups for standards and best practices, and working with the community to encourage broad adoption of this consensus work. Prior... Read More →

Tuesday March 5, 2019 9:00am - 9:15am CST
Zlotnik 4

1. Managing e-Resources & Licensing

Online Conference Availability Available Live and On Demand
Keywords e-journal subscriptions, publishers
Audience Level 1. Foundation

9:00am CST

S35-02: Training Preparedness and Agility : Building an online "Training Toolkit" to facilitate staff training and development

When training new librarians, staff, part-time students, or cross-training current team members, developing training materials that are comprehensive, up-to-date, and easily accessible can be a challenge for any growing team. This session will demonstrate how to create an online "Training Toolkit" customized to your workplace's context and specific training needs.

*This 15-minute short talk is one part of the 45-minute session.

Speakers

Jennifer Browning

Head of Cataloguing, Metadata, & Digitization, Carleton University

Jennifer received her MLIS from Western University in London, Ontario. Her research and work interests include metadata and user communities and continuous workplace learning and professional development in technical services.

Tuesday March 5, 2019 9:00am - 9:15am CST
Room 301

3. Organizational Strategies

Online Conference Availability Available On Demand
Keywords Training tools, staff development
Audience Level 1. Foundation

9:15am CST

S35-03: Standards in a ticket based system: How to provide effective customer service for access issues

In this session, participants will learn how the University of Waterloo established standards around communication with users in their ticket based system for eresource access issues. The presenter will share the benefits and challenges to implementing these standards.

*This 15-minute short talk is one part of the 45-minute session.

Speakers

Courtney Bremer

Cataloguing and metadata librarian, University of Waterloo

Tuesday March 5, 2019 9:15am - 9:30am CST
Room 301

1. Managing e-Resources & Licensing

Online Conference Availability Available On Demand
Keywords ticket system, eresource access problems
Audience Level 1. Foundation

9:15am CST

S34-03: Improvement of Metadata in the Land of E-Books: NISO Strikes Again

Stakeholders in the e-book landscape (including publishers, platforms, libraries and library service providers, and preservation organizations) have their own specific metadata requirements for their processing. A NISO working group is creating recommendations to provide minimal requirements for e-book description to support sales, discovery, delivery, deaccessioning and preservation and and ensure that recommendations can be implemented in effective and efficient ways.

*This 15-minute short talk is one part of the 45-minute session.

Speakers

Nettie Lagace

Associate Executive Director, NISO - National Information Standards Organization

Tuesday March 5, 2019 9:15am - 9:30am CST
Zlotnik 4

2. Collection Development & Assessment

Online Conference Availability Available Live and On Demand
Keywords e-books, metadata
Audience Level 1. Foundation

9:30am CST

Break with Exhibitors

Tuesday March 5, 2019 9:30am - 10:15am CST
Exhibit Hall

Exhibits

Online Conference Availability Not Available Online

10:15am CST

S41-01: The Librarian, in the link resolver, with Excel: Using VLOOKUP to solve discoverability mysteries

Vertical Lookup (VLOOKUP) in Excel is a valuable formula when cleaning up your link resolver. In this session, you will learn how this formula can help you compare your entitlement lists against the title lists in your link resolver.

Speakers

Courtney Bremer

Cataloguing and metadata librarian, University of Waterloo

Tuesday March 5, 2019 10:15am - 10:30am CST
Room 301

2. Collection Development & Assessment

Online Conference Availability Available On Demand
Keywords Excel, VLOOKUP
Audience Level 1. Foundation

10:15am CST

S39: No mind-reading necessary: Conducting evidence-based electronic resource marketing and outreach using market research assessment

With electronic resources occupying ever larger amounts of the collections budget, librarians need evidence-based market research to ensure these resources find their audience.. Via a case study, this presentation will offer practical, research-based information to help you perform and apply market research at your library.

Speakers

Kate Hill

Library Services Engineer, EBSCO

Tuesday March 5, 2019 10:15am - 11:00am CST
Zlotnik 1/2

1. Managing e-Resources & Licensing

Online Conference Availability Available Live and On Demand
Keywords Market Research, Assessment
Audience Level 2. Intermediate

10:15am CST

S43: Holdings Automation working for you, how KBART Automation is keeping publishers and libraries synced for up-to-date access

KBART Automation has become very popular among publishers and libraries to ensure libraries’ Knowledge base content is automatically kept up to date with an accurate representation of what they have access to. NISO working group will provide an update on the approved recommendations while also including updates on future enhancements.

Speakers

Stephanie Doellinger

Senior Metadata Operations Manager CI & KB, OCLC

C. Derrik Hiatt

Assistant Dean of Libraries, Texas A&M University–Corpus Christi

Nettie Lagace

Associate Executive Director, NISO - National Information Standards Organization

Abigail Wickes

Senior Analyst for Library & Discovery Information, Oxford University Press

ENFJ MLS working mom in Scholarly PublishingI'm the Senior Analyst for Library & Discovery Information at Oxford University Press, managing relationships with discovery partners, and working to ensure OUP metadata meets industry standards.Please talk to me about...Publisher-provided... Read More →

Tuesday March 5, 2019 10:15am - 11:00am CST
Room 204

1. Managing e-Resources & Licensing

Online Conference Availability Available Live and On Demand
Keywords KBART automation
Audience Level 2. Intermediate

10:15am CST

S44: For Newbies: Everything you need to know to navigate a career as an e-resources librarian

If you’re a new e-resources librarian (or want to be one), this session is for you! Topics covered include: deciphering job profiles; interview tips; working with vendors; negotiating contracts; collection development responsibilities; streaming media; eBooks (DDA, EBA) and journal packages; ILSs and LSPs; usage assessment; remote authentication; and technical support.

Speakers

Joe Marciniak

Electronic Resources Librarian, The University of West Georgia

Tuesday March 5, 2019 10:15am - 11:00am CST
Room 105

1. Managing e-Resources & Licensing

Programming Type 101 Programming
Online Conference Availability Available On Demand
Keywords Early career, job duties, professional responsibilities
Audience Level 1. Foundation

10:15am CST

S40: EZproxy analytics: experiences from pilot libraries

Assessing e-resource usage is hard! Producing clear, meaningful reports can cause serious frustration for library staff. In this session, EZproxy analytics pilot libraries will share how this coming-soon service from OCLC made e-resource assessment easier, and report on new insights gained into collection development, user experience, student outcomes, and more.

Speakers

Laura Krier

Collection Development Librarian, Sonoma State University

I am the Collection Development Librarian at Sonoma State University, liaison to the School of Arts and Humanities. I am interested in talking about optimizing workflows in Alma and learning different configuration options. I'm also always interested in talking about the future of... Read More →

Mary Wegmann

Collection Development Librarian, Sonoma State University

Hank Sway

Product Manager, OCLC

Hank Sway is Product Manager for APIs and EZproxy at OCLC. Prior to joining OCLC in 2016, he held a variety of library technology roles, including as Assistant Library Director for Technology at the Public Library of Brookline (Massachusetts) and as Systems Librarian at Harvard University... Read More →

Stew MacLehose

Digital Services & Systems Librarian, University of New England

Margaret Hogarth

Electronic Resources & Licensing Librarian, The Claremont Colleges Library

Tuesday March 5, 2019 10:15am - 11:00am CST
Zlotnik 4

2. Collection Development & Assessment

Online Conference Availability Available Live and On Demand
Keywords EZproxy analytics
Audience Level 1. Foundation

10:15am CST

S42: The Library as a Hub for Data Science Services and Support

Data science initiatives are sweeping through higher education in response to a growing demand from industry for job candidates with these skills and for the potential of advancing research across multiple disciplines. A number of recent reports, including an IMLS funded report titled "Shifting to Data Savvy: The Future of Data Science In Libraries", have highlighted opportunities and challenges libraries face to support data science activities in their communities. Out of the recommendations that have been put forward, The Carpentries, an initiative that teaches foundational coding and data science skills to researchers and librarians worldwide, has been identified as one of the more promising opportunities for libraries to explore. This talk will discuss several reports including the IMLS funded report and describe how The Carpentries can be leveraged by libraries to respond to the growing need for data science services and support at their organizations.

Speakers

Chris Erdmann

Library Carpentry Community & Development Director, The Carpentries

Tuesday March 5, 2019 10:15am - 11:00am CST
Room 203

8. Data Science in Libraries

Online Conference Availability Available On Demand

10:15am CST

Market Complex

SESSION VIDEO NOW AVAILABLE

The way we shop is changing fast, but you won’t hear anything about new concepts in shopping centers at this session. What you will learn about are the factors driving constant change for academic libraries, publishers, and booksellers, who today inhabit a market complex enough to rival retail shopping as an activity barely recognizable from even the recent past. How is success defined today? Does success look the same to everyone, or are there competing approaches in redefining what it means to build an academic library book collection today?

Speakers

Whitney Murphy

Sr. Mgr., Strategy & Market Support, ProQuest

Bob Nardini

VP Library Services, ProQuest

Bob Nardini is Vice President, Library Services, at ProQuest Books. He worked in both public and academic libraries prior to 1985, when he took a job in the academic bookselling industry, where he has been ever since. Bob joined ProQuest in 2015 with the acquisition of Coutts. Bob... Read More →

Sponsors

ProQuest

Table 600

ProQuest (www.proquest.com) is committed to supporting the important work of the world’s research and learning communities. The company curates content that matters to the advancement of knowledge and simplifies workflows so time is used effectively. And ProQuest connects information environments so comp... Read More →

Tuesday March 5, 2019 10:15am - 11:00am CST
Room 202

Sponsored Session, 7. Emerging Technologies & Trends

Online Conference Availability Available On Demand

10:15am CST

Focus Group: Supporting OA Collections in The Open

Supporting OA collections in the open: community requirements and principles is an IMLS-supported project that will convene a series of national forums where community members will contribute their needs, values, and priorities to the discussion of Open Access collection development, elucidating the areas of opportunity and friction and leading to a common vocabulary and framework to discuss collective funding of public goods content.

Through thoughtful moderation that will leverage the insights and interactions of focus group participants, the project team will develop a white paper that clearly articulates the challenges, opportunities, and potential mechanisms for building an OA collection development system and culture and that motivates the community toward collective action.

2 focus groups will take place at ER&L 2019 to support this project.

Learn more at: https://sites.lib.jmu.edu/OA-forum/

Moderators

Yasmeen Shorish

Director of Scholarly Communication Strategies, James Madison University

Liz Thompson

Librarian, James Madison University

Tuesday March 5, 2019 10:15am - 11:45am CST
Room 108

Misc

Keywords OA

10:15am CST

S45: The Openness of Electronic Resource Management

Open Access content is a growing part of the overall scholarly literature. In many places, this work has been separated out from technical services into digital scholarship teams. This session is designed to show how to incorporate open access management into the framework most research libraries use for subscription and one-time purchase electronic resource management. In particular, the focus will be mapping workflow for open access management alongside those aspects of electronic resource management most are familiar with: selection, acquisition, implementation, evaluation, troubleshooting, and preservation. Small groups will be convened to tackle a single aspect of the workflow chain and develop a preferred approach for the integration. This will then be discussed in the session at large for feedback and input. At the end of the hour and a half, participants should gain a sense of how the work of open access management can be combined with electronic resource management.

Speakers

Jill Emery

Collection Development & Management Librarian, Portland State University

Peter McCracken

Electronic Resources Librarian, Cornell University

I'm the Electronic Resources Librarian at Cornell University, and have been here since June 2016. My current focus, as of 2023, is split between work on Cornell's Open Access strategy, and ensuring that our databases and online resources all work well together for the benefit of our... Read More →

Tuesday March 5, 2019 10:15am - 12:00pm CST
Room 106

1. Managing e-Resources & Licensing

Programming Type 101 Programming
Online Conference Availability Available On Demand
Keywords open access workflows, electronic resources management
Audience Level 1. Foundation

10:30am CST

S41-02: Who's Doing What?: Using Office 365 to Juggle E-Resource Tasks

Processing electronic resources requires a long list of tasks often handled by several people. In this session, participants will learn how we use Sharepoint Lists to assign, monitor, and adjust tasks in the e-resources life cycle; and, how we are experimenting with more user-friendly apps from Office 365.

*This 15-minute short talk is one part of the 45-minute session.

Speakers

Stephanie Larrison

Electronic Resources Librarian, Texas State University

Stephanie Larrison is the Electronic Resources Librarian at Texas State University.

Scott Pope

Continuing Resources Librarian, Texas State University

Scott Pope is the Continuing Resources Librarian at Texas State University in San Marcos, Texas. In the role, Scott coordinates the acquisitions, renewals, and cancellations of databases and serials. Prior to this role, Scott was the Monographic Acquisitions Librarian at Texas State... Read More →

Tuesday March 5, 2019 10:30am - 10:45am CST
Room 301

1. Managing e-Resources & Licensing

Online Conference Availability Available On Demand
Keywords Office 365 SharePoint, task management, Workflows
Audience Level 2. Intermediate

10:45am CST

S41-03: Building with Metadata: Managing Resources in a Library Consortium

Faced with the need to migrate an outdated website, UTSDL (University of Texas System Digital Library) chose Microsoft SharePoint as their web content management system. This presentation will take you through the planning, implementation and roll-out process, providing inspiration for anyone facing a similar situation in their own organization.

*This 15-minute short talk is one part of the 45-minute session.

Speakers

Ronda Rowe

Head of UT System Digital Library, UT System Digital Library

Tuesday March 5, 2019 10:45am - 11:00am CST
Room 301

1. Managing e-Resources & Licensing

Online Conference Availability Available On Demand
Keywords library consortia, metadata, website management, e-resource management, subscriptions, communications
Audience Level 2. Intermediate

11:15am CST

S46: EZ NC: Implementing Large Scale EZproxy in North Carolina

In 2016, NC LIVE, a consortium of 200 North Carolina libraries, began offering EZproxy for free to its members as part of an NC LIVE-hosted and supported program. This presentation includes the management of large scale EZproxy implementation, adoption among libraries, and impact on usage of NC LIVE e-resources.

Speakers

Claire Leverett

Associate Director, NC LIVE

Tuesday March 5, 2019 11:15am - 12:00pm CST
Zlotnik 1/2

1. Managing e-Resources & Licensing

Online Conference Availability Available Live and On Demand
Keywords Consortia
Audience Level 2. Intermediate

11:15am CST

S47: The Licensing Elephant in the Room: Resource Sharing for Streaming Video

How much does your library spend on streaming videos? Do your licenses include ILL clauses? Streaming video is a new medium for libraries and we must advocate now for equal access. This presentation will examine streaming licensing, the need for resource sharing, and how we can get it.

Speakers

Charissa Brammer

Metadata & Discovery Systems Librarian, Colorado College

Sommer Browning

Associate Director of Technical Services, University of Colorado Denver

Discovery. Access. Electronic Resources. Acquisitions. Budget. Assessment. Tenure-track. Poetry.

Katy DiVittorio

Collections Strategies, Department Head, Auraria Library

Philip Gaddis

Acquisitions and Interlibrary Loan Manager, Auraria Library, University of Colorado Denver

Philip Gaddis (MLIS, University of Denver) has worked in resource sharing and Interlibrary Loan for over a decade. Presently he serves as the Interlibrary Loan and Acquisitions Manager for the Auraria Library/University of Colorado Denver where he works as part of the team developing... Read More →

Molly Rainard

Subscription & Purchasing Manager, Auraria Library

Tuesday March 5, 2019 11:15am - 12:00pm CST
Zlotnik 4

1. Managing e-Resources & Licensing

Online Conference Availability Available Live and On Demand
Keywords streaming video, resource sharing
Audience Level 2. Intermediate

11:15am CST

S49: OpenAthens sounds great, but how do I get it on my campus? The Ins and Outs of Setting Up OpenAthens at a Small and a Medium-Sized Institution

Presents details of the implementation of OpenAthens at two different universities, one small and one medium-sized. Explains the pros and cons of single sign-on authentication, the steps taken in the implementation process, the workload, and a timeline. Describes the methods used to inform users and shares the go-live results and the troubleshooting that was required.

Speakers

Patricia Dover

Electronic Resources Librarian, University of the South

Electronic Resources Librarian

Diette Ward

Electronic Resources/Instruction Librarian, Squires Library, Lee University

ER/LI Librarian

Tuesday March 5, 2019 11:15am - 12:00pm CST
Room 204

1. Managing e-Resources & Licensing

Online Conference Availability Available Live and On Demand
Keywords OpenAthens
Audience Level 1. Foundation

11:15am CST

S50: Trials & Tribulations: Effective Management of Electronic Resource Trials

Trials of electronic resources are applied differently at every library. We will present best practices, the results of a survey of librarians on how trials are currently utilized, and responses from vendors about how trials are viewed on “the other side”.

Speakers

Douglas Burns

University of North Texas Libraries

Laurel Sammonds Crawford, MLIS

Head of Collection Development, University of North Texas Libraries

Laurel has a BS in Zoology and earned her MLIS from Louisiana State University. Her research interests include collection analysis, electronic resource use and delivery, and library leadership.

Allyson Rodriguez

Associate Librarian, University of North Texas

Allyson Wind

East Stroudsburg University

Tuesday March 5, 2019 11:15am - 12:00pm CST
Room 105

1. Managing e-Resources & Licensing

Programming Type 101 Programming
Online Conference Availability Available On Demand
Keywords Purchasing, Trials management
Audience Level 1. Foundation

11:15am CST

S48: Data Science Training for All: Sharing the Cost and Benefits

Data science skills for cleaning, manipulating, analyzing and formatting data are important for staff throughout libraries & archives, but they are often difficult to build and maintain without support. How do we quickly skill up library staff when professional development budgets are often lacking and we lack a support system at our individual institutions? We addressed this question by creating the New England Library Carpentry Consortium (NESCLiC), which consists of nine academic libraries who joined forces in 2017 to share the cost and benefits of a membership with The Carpentries. The Carpentries provide pedagogical training, administrative support, and instructional materials on a wide variety of data science topics. This presentation will walk through the history of NESCLiC, highlight successes and struggles, provide tips to bring back to your institution, and give a taste to the type of instruction we provide to our library staff.

Speakers

Joshua Dull

Digital Scholarship Support Specialist, Yale University

Kristin Lee

Research Data Librarian, Tufts University

Tuesday March 5, 2019 11:15am - 12:00pm CST
Room 203

8. Data Science in Libraries

Online Conference Availability Available On Demand

11:15am CST

Learning from Librarians: How Cambridge Has Adopted a Customer-Centric Approach

SESSION VIDEO NOW AVAILABLE

We rely on essential insights gleaned from our library customers into the needs, challenges and priorities of their institutions and users. Feedback has directly informed our approach to everything from platform design to business models and product development. Supporting that dialogue will continue to be invaluable as we move through a time of unprecedented change for academia and scholarly publishing.

This session will focus on how Cambridge gathers and incorporates feedback to improve our products and platforms, and present an opportunity for you to join us as we continue to invest in gathering meaningful customer feedback. We are inviting librarians from across the globe to register their interest in joining a new virtual Librarian Panel, allowing members to take part in feedback activities such as surveys, user testing, and discussion groups. We welcome librarians in all job functions, from acquisitions, technical services, and cataloguing to subject liaisons and scholarly communication. Join our session to learn more!

Speakers

Stephanie Kaelin

Library Sales Manager, Cambridge University Press

Stephanie Kaelin enjoys a hybrid role, managing the Account Development program, which focuses on post-sale support and customer engagement, while also looking after sales in the NY region. She has over 10 years of experience at several major academic presses and is enthusiastic about... Read More →

Heather Otrando

Academic Product Support Manager, Cambridge University Press

I work with various people/teams involved in the ongoing support, maintenance, and development of academic products/platforms at Cambridge University Press. I'm interested in learning about library experiences with things like discovery systems/discovery of content. I like lattes... Read More →

Sponsors

Cambridge University Press

Table 405

In line with the commitment of Cambridge University Press to advance learning, knowledge and research worldwide, the Press currently publishes more than 300 peer –reviewed academic journals and more than 20,000 e-books for the global market. Containing the latest research from a... Read More →

Tuesday March 5, 2019 11:15am - 12:00pm CST
Room 202

Sponsored Session, 5. User Experience & Promotion

Online Conference Availability Available On Demand

12:00pm CST

Lunch & Learn: Paths to Reference: How Today's Students Find and Use Reference Resources

SESSION VIDEO NOW AVAILABLE

The digital age has provided students with access to a vast variety of free online resources, alongside their library's offerings, making the way they find and use reference resources more complex than ever before. Previous research and discussions around scholarly reference largely focus on how resources specifically support students when they are conducting research. Patricia Hudson, Associate Director for Institutional Marketing, will share how Oxford University Press has taken a wider perspective in a new white paper exploring how students more generally seek contextual information.

Paths to Reference: How Today's Students Find and Use Reference Resources considers the nature of students' needs, and their decision making, in order to understand how they utilize information to support a range of activities central to their studies. The white paper draws from a large multinational survey with students from a range of established and emerging markets, supported by a series of in-depth interviews. Paths to Reference offers a new perspective on how reference resources support today's students.

Following a discussion of the white paper’s findings, Molly Balikov, Senior Editor: Reference Editorial at Oxford University Press, will speak to how this research has impacted OUP’s own publishing program, including the launch of the new Oxford Research Encyclopedia Program.

Join us to gain insight into how today’s students and researchers find and use reference resources! To view the white paper, please visit www.oup.com/academic/pathstoreference

Speakers

Patricia Hudson

Head of Library Marketing, Oxford University Press

Molly Balikov

Senior Editor: Reference Editorial, Oxford University Press

Scholarly and digital publishing in the social sciences.

Sponsors

Oxford University Press

Table 411

Oxford University Press publishes some of the most respected books and journals in the world. Visit our booth or online at www.oup.com for more information.

Tuesday March 5, 2019 12:00pm - 1:30pm CST
Room 104

Sponsored Session, 6. Scholarly Communications & Library Publishing

Online Conference Availability Available On Demand
Keywords reference, Research, digital humanities

12:00pm CST

Product Update Lunch with ExLibris

SESSION VIDEO NOW AVAILABLE

Please join us for lunch at ER&L. In addition to good food, we’ll provide an update on Ex Libris products. We’ve introduced many new features recently in Alma, Primo, Summon and Leganto. We’ve continued development of Esploro and are getting ready to launch it. And, in partnership with ProQuest, we’ve announced Rialto, next generation selection. For all of these, we’ll share road map milestones, and the real-world benefits of the features shared and we’ll answer your questions. Hope to see you there!

Speakers

Jane Burke

Vice President, Strategic Initiatives, ExLibris, a ProQuest company

Katy Aronoff

Director, Solution Consulting, Ex Libris, Part of Clarivate

Katy Aronoff is director of solutions architecture for Ex Libris, running the pre-sales team for North America and conducting product demonstrations and workshops at libraries across the United States, Canada, and Latin America for Ex Libris. Prior to joining Ex Libris, she worked... Read More →

Nate Turajski

Senior Field Sales Engineer, Ex Libris, a ProQuest Company

Next-gen library management systems. Discovery services. E-Resource management. Parenting.

Mary-Lynn Bragg

Director of Campus Engagement, Ex Libris, a ProQuest Company

In my role as Director of Campus Engagement, I manage our program to help customers plan for and accelerate the adoption of Leganto. Learn more about what we do here: https://www.exlibrisgroup.com/products/leganto-course-resource-list-management/leganto-campus-engagement/

Guy Ben-Porat

VP Discovery Solutions, Ex Libris, a ProQuest Company

Oversee the discovery solutions at Ex LIbris – Summon, Primo and Primo VE

Sponsors

Exlibris

Table 611

Ex Libris, a ProQuest company, is a leading global provider of cloud-based solutions for higher education. Offering SaaS solutions for the management and discovery of the full spectrum of library and scholarly materials, as well as mobile campus solutions driving student engagement... Read More →

Tuesday March 5, 2019 12:00pm - 1:30pm CST
Zlotnik 3

1:20pm CST

The Digital Edge: What Educators Should Know about the Digital Lives of Multi-Cultural Youth

Since 2006, the media lives of Black and Latino youth have been undergoing a profound shift. Drawing on research from his latest book, The Digital Edge, S. Craig Watkins explains how the digital practices of Black and Latino youth have adapted to the wider diffusion of the internet all around us, thus rendering conventional notions of digital equity virtually irrelevant.

Speakers

S. Craig Watkins

Professor, The University of Texas at Austin

S. Craig Watkins studies young people’s social and digital media behaviors. He is a Professor at the University of Texas, Austin, in the department of Radio-Television-Film. Craig is also a Faculty Fellow for the Division of Diversity and Community Engagement at the University of... Read More →

Tuesday March 5, 2019 1:20pm - 2:00pm CST
Zlotnik 5

4. External Relationships

Online Conference Availability Available On Demand

1:30pm CST

S53-01: Best Practices for Managing EZProxy Configuration in a Team Environment

Updating EZproxy configuration files has evolved from an occasional task to a frequently occurring one requiring more deliberate attention. This responsibility becomes more complex when a team of administrators manages EZProxy configuration files. This presentation will recommend best practices for administering EZProxy configuration and error reporting in a team-based environment.

Speakers

Christine Davidian

Electronic Resources & Serials Librarian, Rowan University

Tuesday March 5, 2019 1:30pm - 1:45pm CST
Room 301

7. Emerging Technologies & Trends

Online Conference Availability Available On Demand
Keywords EZProxy Configuration Management, Best Practices
Audience Level 2. Intermediate

1:30pm CST

S52: Open Access Ebook Management

This session will examine the current publishing landscape for open access ebooks, including the diversity of funding models; issues, challenges and best practices for supporting and managing OA ebooks and future trends for OA ebook publishing in the face of an uncertain book publishing market.

Speakers

Eugenia Beh

Scholarly Communications and Licensing Librarian, MIT Libraries

Eugenia Beh is the Scholarly Communications and Licensing Librarian at the MIT Libraries.

Xiaoyan Song

Electronic Resources Librarian, North Carolina State University Libraries

Xiaoyan Song is the Electronic Resource Librarian (ERL) at the Monograph Unit in the Acquisition and Discovery (A&D) department at NCSU Libraries. She mingles with all aspects of ebooks including acquisition, license negotiation, activation, ebook troubleshooting, and workflow mapping... Read More →

Tuesday March 5, 2019 1:30pm - 2:15pm CST
Zlotnik 4

1. Managing e-Resources & Licensing

Online Conference Availability Available Live and On Demand
Keywords open access, ebooks, electronic resources
Audience Level 1. Foundation

1:30pm CST

S56: Taming the Documentation Beast: Improving Your Documentation with Agile Methods and Accessibility Principles

Accurate, accessible documentation is critical for electronic resources and technical services. Good documentation facilitates staff learning, helps retain institutional memory, and aids analysis. But managing documentation well is challenging and time-consuming. Presenters will share documentation strategies they have used, and describe in depth how to plan a successful documentation sprint.

Speakers

Sunshine Carter

Director, Collection Strategy & eRes Management, University of Minnesota Libraries

Stacie Traill

Discovery and Metadata Systems Lead, University of Minnesota Libraries

Stacie Traill is Discovery and Metadata Systems Lead at the University of Minnesota Libraries. Prior to her current role, she held positions as Metadata Analyst, Cartographic and Electronic Resources Cataloger, and Special Formats Cataloging Coordinator, also at the University of... Read More →

Tuesday March 5, 2019 1:30pm - 2:15pm CST
Room 105

3. Organizational Strategies

Programming Type 101 Programming
Online Conference Availability Available On Demand
Keywords Documentation, Process and Project Management
Audience Level 1. Foundation

1:30pm CST

S51: ORCID US Community Blossoms: Opportunities for More Cross-Consortial Cooperation

Using the newly formed ORCID US Community inter-consortial partnership as an exemplar, this session will brainstorm with participants other ways in which US consortia can work together.

Speakers

Jill Grogg

Senior Strategist, LYRASIS

Jill Grogg is a Strategist with the Content & Scholarly Communication Initiatives team at LYRASIS. Previously, she was electronic resources coorindator at The University of Alabama Libraries for over a decade.

Tuesday March 5, 2019 1:30pm - 2:15pm CST
Zlotnik 1/2

4. External Relationships

Online Conference Availability Available Live and On Demand
Keywords ORCID, Consortia
Audience Level 1. Foundation

1:30pm CST

S55: Family Feud: Publishers vs. Vendors...Who Knows Librarians Better?

Family Feud: ER&L Edition returns this year with the focus on library relations. Come see your favorite publishers and vendors battle it out to see who understands librarians the best, followed by a panel discussion on strategies that can be used to developing and maintain good relationships.

Speakers

Arta Kabashi

Account Manager, ProQuest

Arta Kabashi

Carol Seiler

Account Services Manager, EBSCO Information Services

Carol Seiler started her career in libraries as a cataloger and has worked in almost all areas of the library. She has primarily worked as an academic/medical librarian but has also served at a public library and as a technical services trainer with a consortium. Carol has been with... Read More →

Steve Shadle

Head, Serials Cataloging, University of Washington Libraries

Ann-Marie Breaux

VP, Workflow Management Services, FOLIO, EBSCO

Clint Chamberlain

Regional Sales Manager, Harrassowitz

Kim Hill

Wiley

Victor Lao

Director, Institutional Sales, Springer Nature

Ed Loera

Sales Specialist, ProQuest

Jean P. Shipman

Vice President, Global Library Relations, Elsevier

I will be glad to talk with people about libraries and Elsevier.

Tuesday March 5, 2019 1:30pm - 2:15pm CST
Room 204

4. External Relationships

Online Conference Availability Available Live and On Demand
Keywords Vendor Relations, Publisher Relations
Audience Level 1. Foundation

1:30pm CST

S54: Confronting the elephant in the room: Cleaning and Wrangling Data for Collections and Scholarly Services

Have you attended a presentation in which data visualizations answered key questions for stakeholders? You plan to replicate it for your library, only to find that you are missing the intermediate steps of how to get the data into a usable state. This presentation will call the elephant out.

It is often stated that 80% of time in an analysis project is devoted to data cleaning. This is certainly a challenge for libraries as the data comes from so many different sources. It is the getting, cleaning, and transforming phase, which feeds into the visualization and modeling phase; yet, we often gloss over this part of our work. This presentation will break down the challenges of collecting and creating collections datasets and merging them together into interactive visualizations. This included gathering and cleaning data, fuzzy merging messy text strings, reshaping data from wide to long format, and making decisions on handling duplicate and missing values. The wrangling of data together into an interactive visualization with data filters adds immense value by enlarging the context of decision-making.

This presentation will discuss case studies demonstrating ways that data expertise has elevated our work with collections and in the creation and dissemination of scholarship. Discussing the challenges of data wrangling will make assessment feasible for librarians wanting to review their collections and projects. It will also serve as another call to data providers to provide clean, standardized, and interoperable data.

Speakers

Shannon Burke

Coordinator of Acquisitions, Texas A&M University Libraries

I have experience in the areas of electronic resources, discovery, collection development, and acquisitions. I have a particular interest in interactive data visualization, using tools such as Tableau and the R programming language, to aid in evaluation and decision-making.

Clarke Iakovakis

Scholarly Services Librarian, Oklahoma State University

Tuesday March 5, 2019 1:30pm - 2:15pm CST
Room 203

8. Data Science in Libraries

Online Conference Availability Available On Demand
Keywords Data Wrangling, Data-informed Decisions
Audience Level 1. Foundation

1:45pm CST

S53-02: Managing EZproxy configuration files with GitHub version control

GitHub's web interface allows easy editing of EZProxy configuration files, recording and annotating those changes, and allowing roll backs when needed. This session will cover the advantages of a version control system, how we implemented GitHib at Virginia Tech, and how we push changes to the EZproxy server.

*This 15-minute short talk is one part of the 45-minute session.

Speakers

Robert Sebek

Discovery Services Mgr, Virginia Tech

Tuesday March 5, 2019 1:45pm - 2:00pm CST
Room 301

1. Managing e-Resources & Licensing

Online Conference Availability Available On Demand
Keywords version control
Audience Level 2. Intermediate

2:00pm CST

S53-03: Switching Resolvers - Moving from 360Link to FullTextFinder

Technology and software changes are always difficult - both during the decision-making process and the implementation. This short talk discusses a change made from 360Link to FullTextFinder. Reasons for the change, the process itself, and the aftermath will be shared, all from a smaller, university library perspective.

*This 15-minute short talk is one part of the 45-minute session.

Speakers

Bobbi-Jean Ludwig

Coordinator for Library Technology Services, University of Nebraska at Kearney Calvin T Ryan Library

Tuesday March 5, 2019 2:00pm - 2:15pm CST
Room 301

1. Managing e-Resources & Licensing

Online Conference Availability Available On Demand
Keywords link resolver, SerialsSolutions, FullTextFinder, change management, 360Link
Audience Level 1. Foundation

2:15pm CST

Attended Poster Session

Posters will be displayed from 8:45am - 3:00pm
Posters will be attended 2:15pm - 3:00pm

Join your colleagues for Tuesday's Poster Session!
Be sure to make time to view the posters while they are attended by the creative and talented poster creators. Keep your eyes out for the select few e-poster who have some extra special visual presentations on screen to share.

Pro-Tip! For those of us who may not love networking, the poster session is a great chance to mix and mingle over interesting eresources-related content that these poster presenters really want to share.

Tuesday March 5, 2019 2:15pm - 3:00pm CST
Exhibit Hall

Programming Type Posters
Online Conference Availability Not Available Online

2:15pm CST

P19: Streamlining e-books workflows

Managing e-resources life cycle requires using different tools managed by specialized units. This creates duplicative work and reinforces siloed information systems. This poster focuses on collaborative initiatives between Acquisitions and Metadata that allow us to improve quality control, streamline, and automate e-book management processes and reduce technical and access problems.

Speakers

Suzette Caneda

Assistant Head, Acquisitions Dept., Stanford University

Irina Trapido

Electronic Resources Librarian, Stanford University

Irina is the Electronic Resources Librarian at Stanford Libraries. Her interests include electronic resource management, discovery services, user experience, and data analytics.

Tuesday March 5, 2019 2:15pm - 3:00pm CST
Exhibit Hall

1. Managing e-Resources & Licensing

Programming Type Posters
Online Conference Availability Not Available Online

2:15pm CST

P21: Tracking e-Journal Perpetual Access Rights: One Library's Attempt to Move Beyond Increasingly Unwieldy Spreadsheets and Licensing Terms to Enhance Library Services

Recently, George Mason University Libraries switched subscription agents, faced budget cuts, and confronted large cancellation projects, resulting in disorganized, unclear recordkeeping. A migration to a new ILS offered an opportunity to develop a better system for tracking perpetual e-journal rights to improve accuracy in the catalog and efficiency while troubleshooting._x000D_

Speakers

Jocelyn Lewis

Tuesday March 5, 2019 2:15pm - 3:00pm CST
Exhibit Hall

1. Managing e-Resources & Licensing

Programming Type Posters
Online Conference Availability Not Available Online

2:15pm CST

P22: Funds Made Simple: from hundreds, to fifty-something, to 15!

Funds Made Simple will simply show how the USC Libraries went from hundreds of subject specific fund codes that had been in place for many years, to approximately 54 fund codes a few years ago to a slim 15 fund codes. Electronic resources are simplified into just a few funds!

Speakers

Alyssa Resnick

Associate Dean, Technical Services & Coll. Dev., USC Libraries

Tuesday March 5, 2019 2:15pm - 3:00pm CST
Exhibit Hall

1. Managing e-Resources & Licensing

Programming Type Posters
Online Conference Availability Not Available Online

2:15pm CST

P13: Python tools for collection assessment

This poster shows how Python can be used to help with two collection assessment tasks by automating the data collection process. One script helps find how many copies of a given monograph are available in a shared collection alliance. The other helps to gather electronic resource usage statistics via SUSHI.

Speakers

Hana Levay

Collection Assessment Librarian, University of Washington

Collection assessment, usage statistics, COUNTER, SUSHI, accessibility, customizing vendor setting, bibliometrics

Tuesday March 5, 2019 2:15pm - 3:00pm CST
Exhibit Hall

2. Collection Development & Assessment

Programming Type Posters
Online Conference Availability Not Available Online

2:15pm CST

P14: Weeding what? E-book weeding strategies

Just because they don't take up space in the traditional doesn't mean that e-books don't need to be regularly assessed and weeded -- and they can clog up your catalog. This poster presents weeding criteria and workflows established during an e-book weeding project.

Speakers

Emma Lawson

Electronic Resources Librarian, Langara College

Tuesday March 5, 2019 2:15pm - 3:00pm CST
Exhibit Hall

2. Collection Development & Assessment

Programming Type Posters
Online Conference Availability Not Available Online

2:15pm CST

P15: Back to the Future: What We Know about Demand-Driven Acquisition 15 Years Later

In 15 years, DDA has matured from an unproven acquisition model to a staple of librarians’ collection development strategies. We'll share results from new usage studies that examine ROI, reveal how patrons are engaging with purchased content and share candid librarian feedback about acquisition strategies from our recent white paper.

Speakers

Whitney Murphy

Sr. Mgr., Strategy & Market Support, ProQuest

Tuesday March 5, 2019 2:15pm - 3:00pm CST
Exhibit Hall

2. Collection Development & Assessment

Programming Type Posters
Online Conference Availability Not Available Online

2:15pm CST

P16: Using LibInsights for Continuous Assessment of Collections

Using a wide variety of customizable datasets, we are able to create various dashboard graphically illustrating the usage and cost of our collection. These dashboards can be customized to each audience improving data driven decision making at our university.

Speakers

Leslie Golamb

Digital Content Librarian, University of Phoenix

PJ Purchase

Tuesday March 5, 2019 2:15pm - 3:00pm CST
Exhibit Hall

3. Organizational Strategies

Programming Type Posters
Online Conference Availability Not Available Online

2:15pm CST

EP04: Creating an e-book revolution through training

The benefits of e-books in academic libraries, most notably unnecessary physical storage and greenhouse gas reductions, cannot be overlooked. What’s more, e-book functionality provides users with 24-hour remote access, the ability to annotate and search full text, as well as some accessibility tools unavailable through print. Though e-books have many benefits to libraries, there is still some resistance to them. Attitudinal barriers are not the only issue associated with e-book usage in academic libraries. The literature reveals that many users are unaware that their libraries provide e-books or do not know how to find them. The literature also states that users may have misconceptions about e-books and/or may not understand how to exploit them effectively. It is not enough to acquire e-books if users cannot find them or are resistant to using them. Suggestions that users may benefit from more detailed instruction that will enable them to effectively find e-books, understand their access options, and exploit the platform functionality are frequently encountered in the LIS literature. This poster presentation will provide a summary of the most recent literature on e-book attitudes, and usage to illustrate the current perceptions and status of the format among academic library users. By starting with the literature, I will be better positioned to explain why I believe e-book literacy is an effective tool in combating possible resistance and lack of knowledge and ability in using e-books. It is also my intention to share our experiences providing e-book training to campus members. I will provide examples of the methods of instruction we have made available at our institution, including face-to face class visits; a face-to-face faculty workshop; vendor specific e-book libguides; and institutionally customized video tutorials.

Speakers

Sophie Rondeau

Assessment & E-Resources Program Analyst, George Mason University

Tuesday March 5, 2019 2:15pm - 3:00pm CST
Exhibit Hall

5. User Experience & Promotion

Programming Type Posters
Online Conference Availability Not Available Online

2:15pm CST

P18: Managing User Needs and Librarian Expectations with the Summon Experience

Is there a difference between what librarians expect from a discovery service and what our users needs are? A survey given to both library users and library faculty/staff will ask about specific customization and functionality of One Search (Summon) and what changes were made to better balance need and expectations.

Speakers

Kristin Rogers

Electronic Resources & Discovery Librarian, The University of Mississippi Libraries

Tuesday March 5, 2019 2:15pm - 3:00pm CST
Exhibit Hall

5. User Experience & Promotion

Programming Type Posters
Online Conference Availability Not Available Online

2:15pm CST

P20: Let’s Get Digital: Marketing Digital Magazines in Academia

This poster will showcase the steps taken to build a popular digital magazine collection at a mid-sized university using Flipster. Attendees will learn to enhance marketing and advertising strategies through integration into the first-year new student library orientation, maximizing print advertisement placement, and social media communications.

Speakers

Christina Beis

Director of Collections Strategies & Services, University of Dayton

Christina (Tina) Beis is Associate Professor and Director of Collections Strategies & Services at the University Libraries, University of Dayton. She plans and implements best practices around materials budget development and spending, collection management and strategy, acquisitions... Read More →

Tuesday March 5, 2019 2:15pm - 3:00pm CST
Exhibit Hall

5. User Experience & Promotion

Programming Type Posters
Online Conference Availability Not Available Online

2:15pm CST

P24: "Hello? Is it a Known Item You're Looking For?": User Behavior in EBSCO's Discovery Service (EDS)

This poster takes a closer look at user behavior in EBSCO’s Discovery Service (EDS). Using Google Analytics tools, we explore search types and limiters used in EDS. An understanding of user behavior helps us improve the discovery user experience and opens up collaborative opportunities within the library.

Speakers

Denise FitzGerald Quintel

Tuesday March 5, 2019 2:15pm - 3:00pm CST
Exhibit Hall

5. User Experience & Promotion

Programming Type Posters
Online Conference Availability Not Available Online

2:15pm CST

P23: Project ReShare: bolstering libraries’ agency in resource sharing with an open source, community-owned and managed resource sharing platform

The resource sharing community is served by an increasingly consolidated market of commercially available, closed, and monolithic tools. Project ReShare will address this problem by producing an open source, community-owned resource sharing platform for the discovery, management, and fulfillment of interlibrary loan requests, supporting consortial and inter-consortial library borrowing networks.

Speakers

Anne McKee

Program Officer for Resource Sharing, Greater Western Library Alliance (GWLA)

McKee received her M.L.S. from Indiana University, Bloomington with a very diverse career in librarianship. She has been an academic librarian, a sales rep for two subscription agencies and now a consortium officer for the past 19+ years. A former President of NASIG, McKee is a member... Read More →

Tuesday March 5, 2019 2:15pm - 3:00pm CST
Exhibit Hall

7. Emerging Technologies & Trends

Programming Type Posters
Online Conference Availability Not Available Online

2:15pm CST

P17: The Shared BigData Gateway: A Collaborative Archive & Data Research Environment (CADRE).

The Shared BigData-Gateway is an IMLS funded project led by Indiana University Libraries and the IU Network Science Institute with support from the Big Ten Academic Alliance libraries. The gateway aims to provide sustainable, affordable, and standardized data and analytic services for open and licensed bibliometric and other big data.

Speakers

Robert Van Rennes

Associate Director, Library Initiatives, Big Ten Academic Alliance

Tuesday March 5, 2019 2:15pm - 3:00pm CST
Exhibit Hall

8. Data Science in Libraries

Programming Type Posters
Online Conference Availability Not Available Online

2:15pm CST

Focus Group: Supporting OA Collections in The Open

Moderators

Yasmeen Shorish

Director of Scholarly Communication Strategies, James Madison University

Liz Thompson

Librarian, James Madison University

Tuesday March 5, 2019 2:15pm - 3:45pm CST
Room 108

Misc

Keywords OA

3:00pm CST

S59-01: Strengthening Collaboration by Establishing a Value Stream through the Electronic Collections Services Lifecycle

Creating a value stream means that organizations understand the big picture for the services they promise through creating a sequence of activities to manage the process holistically. This presentation will showcase some ways in which libraries can bring that methodology into e-resource and digital collection management.

Speakers

Margaret Heller

Digital Services Librarian, Loyola University Chicago

Chair of the ELUNA Primo Working Group

Hong Ma

Head of Library Systems, Interim Associate Dean for User Services, Loyola University, Chicago

Hong Ma is the Head of Library Systems at Loyola University Chicago. She played essential roles in LITA (Library Information Technology Association) and served on the Core Board as Director-at-Large 2017 - 2020. She served on the ELUNA Steering Committee 2020 - 2023, and serves... Read More →

Sherri Rollins

Serials & E-Resource Librarian, Loyola University Chicago

Tuesday March 5, 2019 3:00pm - 3:15pm CST
Room 301

3. Organizational Strategies

Online Conference Availability Available On Demand
Keywords Value Stream, Electronic Resources Life Cycle
Audience Level 2. Intermediate

3:00pm CST

S57: Reducing Redundancy: Practices and Methods to Remove Duplicate Vendor Supplied Bibliographic Records

Managing e-book bibliographic records from multiple vendors provides challenges for end users and resource managers. This presentation will focus on our processes and automated methods for reducing e-book duplication between prioritized vendor-supplied record groups, guiding users to e-books with preferred access rights and better interfaces, improving the user experience.

Speakers

Daniel Draper

Head of Systems and Digital Initiatives, Loyola Marymount University

Stephanie Gritz

Systems Librarian, Loyola Marymount University

Ron Lewis

Acquisitions Librarian, Loyola Marymount University William H. Hannon Library

Jason Mitchell

Electronic Resources Assistant, Loyola Marymount University

Tuesday March 5, 2019 3:00pm - 3:45pm CST
Zlotnik 1/2

1. Managing e-Resources & Licensing

Online Conference Availability Available Live and On Demand
Keywords record management, deduplication
Audience Level 2. Intermediate

3:00pm CST

S58: Unlock the value of open access content

The proliferation of open access content presents opportunities and challenges for libraries, publishers, and library service providers. This program provides a timely overview of the state of open access delivery, with examples of current solutions from the perspectives of librarians and library service providers.

Speakers

Swetta Abeyta

Systems and Digital Initiatives Librarian, Saint Mary's College of California

Jill Emery

Collection Development & Management Librarian, Portland State University

Jay Holloway

Director | Product Management, OCLC

I focus on the end-to-end user experience from discovery through delivery within OCLC products and services. My team collaborates with a global community of librarians and their users to build intuitive, seamless, on-demand products and services. Together with the library community... Read More →

Tuesday March 5, 2019 3:00pm - 3:45pm CST
Zlotnik 4

1. Managing e-Resources & Licensing

Online Conference Availability Available Live and On Demand
Keywords Open access/prioritization of content
Audience Level 2. Intermediate

3:00pm CST

S61: Weeding Electronic Reference Books: A case study in deselection at OhioLINK

Since 2007 OhioLINK has loaded ebooks onto a locally-hosted content platform, the Electronic Book Center. A decade later, OhioLINK returned to consider access and long-term retention of its aging electronic reference collection. With re:work consultants, OhioLINK implemented a collections assessment and retention policy and tool, outlined in this presentation.

Speakers

Erin Kilkenny

Cataloging & Metadata Librarian, OhioLINK

Joanna Voss

Associate Director of Licensing & Analytics, OhioLINK

Tuesday March 5, 2019 3:00pm - 3:45pm CST
Room 204

2. Collection Development & Assessment

Online Conference Availability Available Live and On Demand
Keywords ebook weeding, electronic reference book deselection
Audience Level 2. Intermediate

3:00pm CST

S62: Streaming Video Database Features: What Do Faculty and Students Really Want?

This presentation will present the findings from usability testing of three streaming video databases conducted with faculty and students. It will discuss faculty and student needs and preferences, differences in how they use streaming video, and which features they found most (and least) useful and why.

Speakers

Molly Beisler

Director of Collections & Discovery, University of Nevada, Reno

Amalia (Molly) Beisler is the Director of Collections & Discovery at University of Nevada, Reno. In this position, she oversees acquisitions, cataloging, discovery services, and the library materials budget. Her research interests relate to how library users interact with library... Read More →

Rosalind Bucy

Research & Instruction Librarian, University of Nevada, Reno

Rosalind Bucy is a Research & Instruction Librarian at the University of Nevada, Reno, where she supports faculty and students in teaching, learning, and research for the Humanities and Core Writing.

Ann Medaille

Director of Research and Instructional Services, University of Nevada, Reno Libraries

Tuesday March 5, 2019 3:00pm - 3:45pm CST
Room 105

5. User Experience & Promotion

Programming Type 101 Programming
Online Conference Availability Available On Demand
Keywords usability
Audience Level 1. Foundation

3:00pm CST

S60: Developing a Process for Analyzing and Visualizing E-Resource Packages with PowerBI

Need to develop a process for analyzing and visualizing e-journal packages, DDA programs, and other e-resources? We’ll provide a framework for developing research questions for collection assessment, identifying data sources, and creating a realistic timeline. We’ll also show you how we use PowerBI to tailor presentations to various audiences.

Speakers

Amanda N. Price

Monographic Aquistions Librarian, Texas State University

Gina Watts

Data Visualization Specialist, Texas State University

Ginger Williams

Administrative Librarian, Texas State University

I supervise acquisitions, collection development, and e-resource management for an emerging research university. We're working toward a more robust collection analysis program, so we can look at data trends when making decisions.

Tuesday March 5, 2019 3:00pm - 3:45pm CST
Room 203

8. Data Science in Libraries

Online Conference Availability Available On Demand
Keywords data visualization, planning assessments, communication strategies for different audiences
Audience Level 1. Foundation

3:00pm CST

Lightning Talks

You've got an idea, Your community has your back.

Do you have ideas that need support to grow?
Are you looking for a partner at another institution to work on a project?
Are you piloting your idea and just need to tell someone who gets 'it' who gets how awesome you are?
Do you need another perspective on a particularly thorny or complex area that needs some fresh eyes?

Lightning talks are all you. Any attendee can take the floor for ~5 minutes and address the ER&L audience.

No sales pitches, please. And, keep it in line with our Code of Conduct.

Sign up for a Lightning talk onsite. Look for the big board near registration on M2 at the AT&T Center.

First-come, first-accommodated for a speaking slot.

Speakers

Jennifer Bazeley

Coordinator, Collection Access and Acquisitions, Miami University (OH)

Jennifer Bazeley has a BM and an MM in viola performance from the Eastman School of Music and an MLIS from Dominican University in Illinois. Her love of serials and electronic resources started with a student job in the DePaul University Library in Chicago, IL. Since completing her... Read More →

Tuesday March 5, 2019 3:00pm - 3:45pm CST
Zlotnik 3

Misc

3:00pm CST

Wellness @ Work

Speakers

Kelsey Nunez

Yoga Instructor

Tuesday March 5, 2019 3:00pm - 3:45pm CST
Room 107

Wellness

3:00pm CST

S63: Initiating Text Data Mining Services on Your Campus

Is it possible that researchers at your institution are working or want to work with text data mining (TDM) content? Does TDM sound like a service that is in your library's distant future at best? This seminar will review the fundamental principles of TDM services and demonstrate the various methods of implementing and maintaining TDM services within your library (focusing on acquisitions, analysis, and assessment). No prior experience is necessary.

Speakers

Joshua Been

Director of Data & Digital Scholarship, Baylor University

Provides academic support and outreach in the areas of text analysis, data visualizations, qualitative data analysis, and geospatial research.

Bill Hair

Theology & Philosophy Librarian, Baylor University

A native of North Carolina, Bill lived in Tennessee and California before arriving at Baylor in 1994. He earned his BS in Education from The University of Tennessee at Nashville, the MDiv from Mid-America Seminary in Memphis and the MLS from Vanderbilt. Married to the same woman for... Read More →

J. Michael Thompson

Director, Collection Dev. & Delivery Srvcs., Baylor University

Tuesday March 5, 2019 3:00pm - 4:45pm CST
Room 106

8. Data Science in Libraries

Programming Type 101 Programming
Online Conference Availability Available On Demand
Keywords Keywords Text Data Mining, Digital Scholarship
Audience Level 1. Foundation

3:15pm CST

S59-03: New Pathways for Serendipitous Discovery of Library Collections

Searching the library catalog remains an important starting point for research in academic libraries. Well integrated metadata provides powerful new pathways for serendipitous discovery of library collections. One library will highlight guided browsing and expert recommendations embedded into its catalog to reveal results often missed with “known item” searches.

*This 15-minute short talk is one part of the 45-minute session.

Speakers

Beat Barblan

Senior Director, Publishing & Data Services, ProQuest

Richard Guajardo

Richard Guajardo is Head of Resource Discovery Systems at the University of Houston. He provides oversight for electronic resources management, discovery tools, and the library services platform. He is currently on the 2017 NASIG Conference Planning Committee and is vice-chair of... Read More →

Tuesday March 5, 2019 3:15pm - 3:30pm CST
Room 301

5. User Experience & Promotion

Online Conference Availability Available On Demand
Keywords Discovery, Exploration, Books, User Experience, Recommendations Primo, Syndetics Unbound, Summon, Resources for College Libraries, RCL, ACRL, CHOICE, LibraryThing
Audience Level 1. Foundation

4:00pm CST

S66: Looking to the Future: Electronic Resources Management in FOLIO

Over the past year, an international group of librarians has been developing a modern ERM system on the FOLIO platform. The session will provide a demonstration of available functionality within the ERM, designed to provide comprehensive management for packages of content, including licensing, cost data, access, and title management.

Speakers

Kristin Martin

Director of Technical Services, University of Chicago

Peter McCracken

Electronic Resources Librarian, Cornell University

Tuesday March 5, 2019 4:00pm - 4:45pm CST
Room 301

1. Managing e-Resources & Licensing

Online Conference Availability Available On Demand
Keywords Open source, ERM
Audience Level 2. Intermediate

4:00pm CST

S69: I have a VPAT... now what do I do? Apply an Accessibility Remediation Guide to Electronic Resources

VPATs intend to measure conformance of section 508 standards by information and communication technology (ICT). Many libraries request VPATs, but aren't sure what to do with them. Implementing an Accessibility Remediation Guide, based on the VPAT, into the E-Resources Workflow will help libraries assess the usability of their purchased ICT by users with disabilities. This session seeks to de-mystify VPAT categories and web accessibility standards for new library professionals or library professionals who are new to digital accessibility. This session will also introduce several different iterations of checklists and accessibility remediation guides, as well as other useful digital accessibility resources, and offer real-life examples of practical implementation of these tools into a digital acquisitions workflow.

Speakers

Faye O'Reilly

Associate Professor & Digital Resources Librarian, Wichita State University

Ask me about digital accessibility & underserved patron populations outreach via electronic resources.

Accessibility Remediation Guide (VPAT) docx

Session 69 I have A VPAT pptx

Tuesday March 5, 2019 4:00pm - 4:45pm CST
Room 105

1. Managing e-Resources & Licensing

Programming Type 101 Programming
Online Conference Availability Available On Demand
Keywords VPAT
Audience Level 1. Foundation

4:00pm CST

S64: Holistic e-resource analysis to support changing acquisition models

Transitioning to a new acquisition model that includes changing fund allocation requires a detailed plan and project management. This presentation will briefly outline the development of the new acquisition model before diving into a key component of the first phase, holistic assessment of journal and database subscriptions.

Speakers

Tina Baich

Senior Associate Dean, IUPUI University Library

Tina Baich is a Librarian at IUPUI University Library where she is Senior Associate Dean for Scholarly Communication & Content Strategies. Her portfolio includes the Center for Digital Scholarship, Resource Acquisition & Description, Resource Sharing & Delivery Services, and the Ruth... Read More →

Katharine V. Macy

Collection Assessment Librarian, IUPUI

Session 64 Holistic e resource analysis Handout pdf

Session 64 Holistic e resource analysis to support changing acquisitions models pptx

Tuesday March 5, 2019 4:00pm - 4:45pm CST
Zlotnik 1/2

2. Collection Development & Assessment

Online Conference Availability Available Live and On Demand
Keywords acquisition models, collection assessment
Audience Level 2. Intermediate

4:00pm CST

S68: May You Live in Interesting Times: Answering the Door When Collection Development Opportunities Knock

When managing potentially large-scale cancellations, academic librarians are frequently faced with frustration and push back by faculty and staff. This session addresses how we can proactively transform the cancellation and deselection process from a negative situation into one that creates new opportunities to liaison with faculty and negotiate with vendors.

Speakers

Stephanie Hess

Electronic Resources Librarian, Binghamton University Libraries

Stephanie P. Hess has worked in a variety of Technical Services positions since 1998. She is currently the Electronic Resources Librarian at Binghamton University (SUNY) and possesses an extensive background in acquisitions, cataloging, collection development, and serials managem... Read More →

James Galbraith

Head of Collection Development,, Binghamton University (State University of New York)

Tuesday March 5, 2019 4:00pm - 4:45pm CST
Room 204

2. Collection Development & Assessment

Online Conference Availability Available Live and On Demand
Keywords Collection Development & Assessment, Organizational Strategies
Audience Level 2. Intermediate

4:00pm CST

S65: GALILEO: Implementing OpenAthens for a Large and Diverse Consortium

After substantial evaluation, GALILEO decided to implement OpenAthens for authentication. In this session, GALILEO, OpenAthens, and EBSCO staff will discuss the collaboration to date, including project planning, scaling and systems adaptations, workflow changes resulting from the implementation, and how significant change is addressed with library staff and users.

Speakers

Ken Henslee

Systems Analyst, GALILEO - University System of Georgia

Ken Henslee has been with GALILEO support for 12 years and has been responsible for maintaining central GALILEO resources and GALILEO statistics. He has a degree in music performance from the University of Georgia.

Andrew Nagy

Director, Software Innovation, EBSCO

Russell Palmer

Assistant Director, GALILEO

Russell Palmer is an assistant director at GALILEO, where he is in charge of the support services team. He and his team work on the development of GALILEO, new integrations (such as OpenAthens), and system report requests. Prior to GALILEO, Palmer worked at LYRASIS for 14 years in... Read More →

Vee Rogacheva

UX designer, OpenAthens

In my role as a User experience designer for OpenAthens I design experiences for librarians and library patrons. As part of my work, I visit libraries and talk to librarians all around the world, collecting and analysing insight to help the team come up with unique and creative solutions... Read More →

GALILEO Implementing OpenAthens for a Large and Diverse Consortium pdf

Tuesday March 5, 2019 4:00pm - 4:45pm CST
Zlotnik 4

7. Emerging Technologies & Trends

Online Conference Availability Available Live and On Demand
Keywords OpenAthens GALILEO
Audience Level 1. Foundation

4:00pm CST

S67: Discipline Assessment Review - Putting Statistics in Context

Usage data is often plentiful but contextualization is sometimes hard to get. UNSW Library is attempting to write reports that combine quantitative and qualitative information to aid with data driven decisions. The path forward has not been smooth but the exercise in creating a discipline based evaluation is proving fruitful.

Speakers

Katherine Leach

University of New South Wales, Sydney, Australia

Tuesday March 5, 2019 4:00pm - 4:45pm CST
Room 203

8. Data Science in Libraries

Online Conference Availability Available On Demand
Keywords Adding meaning to statistics, data driven decisions
Audience Level 2. Intermediate

5:30pm CST

Private ER&L Committee Gathering

By invite only! You know who you are, you awesome, ER&L Volunteers. :)

Tuesday March 5, 2019 5:30pm - 6:30pm CST
AT&T Conference Center

Misc

7:00pm CST

Tuesday Movie Night!

Join us for movies and popcorn! Movies will be shown in 202, 203 and 204. Final room assignment to be made tonight.

Movie Selections:

Bruce Springsteen on Broadway (Siva says this is "life-changing")
Hoop Dreams
Paywall

Tuesday March 5, 2019 7:00pm - 9:00pm CST
Room 204

Misc

7:00am CST

ER&L 2019 Fun Run/Walk

Join your colleagues and friends on a casual (or competitive, if that’s your way) morning run or walk through UT Campus. This 3K (1.9 miles) route is perfect way to check out UT’s new pedestrian mall, catch site of the Ellsworth Kelly “Austin” installation, and see the UT Tower as you head through campus, down by the stadium, then back to the AT&T Center. Take one or two laps, more if you want, then finish it off with a breakfast taco.

Meet at 7:00 am at the front of the AT&T Center. See the course map below.

Sponsors

SPRINGER NATURE

Table 503

Springer Nature is one of the world’s leading global research, educational and professionalpublishers, home to an array of respected and trusted brands providing quality content througha range of innovative products and services. Springer Nature is the world’s largest academicbook... Read More →

Wednesday March 6, 2019 7:00am - 8:00am CST
AT&T Conference Center

Wellness

7:00am CST

Breakfast

2 -3 hot breakfast items on daily rotation - eggs, bacon, sausage, hash browns, crepes, etc.
Steel Cut Oatmeal with toppings
Granola & yogurt with toppings
Whole and cut fruit
Muffins, Tea Breads
Selection of juices, coffee and tea
Vegetarian and Gluten Free items will be available.

One Twenty 5 Cafe is located on the lobby level and offers additional food items for purchase.

Wednesday March 6, 2019 7:00am - 9:00am CST
Tejas Dining Room

Misc

7:15am CST

Morning Yoga

Speakers

Kelsey Nunez

Yoga Instructor

Wednesday March 6, 2019 7:15am - 8:00am CST
Room 107

Wellness

8:30am CST

S70: Caption This!: Accessibility Law and Providing Captioning Services in Your Library

This session demonstrates that captions for streaming video should, and can, be part of every library’s suite of services. It provides information on accessibility law, and how its provisions should guide libraries to more robust services for all. It also covers licensing and vendor relations, and suggests workflows that can enable implementation of captioning services.

Speakers

Karen E. Cowen

Electronic Resources Assistant, Texas State University/ University Libraries

Amanda N. Price

Monographic Aquistions Librarian, Texas State University

Stephanie S Towery

Librarian, Texas State University

Wednesday March 6, 2019 8:30am - 9:15am CST
Zlotnik 1/2

1. Managing e-Resources & Licensing

Online Conference Availability Available Live and On Demand
Keywords captioning, captions, accessibility, licensing, streaming, video, streaming video
Audience Level 2. Intermediate

8:30am CST

S71: Short on Staff and Time: An OpenAthens Implementation

The University of San Francisco subscribed to OpenAthens (EBSCO) for user authentication in March 2018 and launched in July. This presentation will outline major steps and tasks—managed using low-tech tools—from planning, communicating with stakeholders, migrating resources, creating a user guide, to go-live, and share lessons learned.

Speakers

Sherise Kimura

Head of Electronic Resources & Systems, University of San Francisco

Anders Lyon

User Experience/Web Design Librarian, University of San Francisco

Anders Lyon is a librarian at University of San Francisco's Gleeson Library. He earned a MLIS from San Jose State University. His professional interests include web technology, information architecture, and critical librarianship. He enjoys making zines, mixtapes, and nachos.

Wednesday March 6, 2019 8:30am - 9:15am CST
Zlotnik 4

1. Managing e-Resources & Licensing

Online Conference Availability Available Live and On Demand
Keywords OpenAthens, authentication
Audience Level 1. Foundation

8:30am CST

S72: Wrangling Monographic E-Resource Catalog Records at Texas State University

Cataloging and Metadata Department at Texas State University Libraries will present methods to 1) Organize e-resource bibliographic information from various vendors, 2) Pre-process records to meet the needs of students, faculty and colleagues, 3) Present database methods to de-dupe and correct other issues, includes a case study.

Speakers

Mary Aycock

Metadata and Database Coordinator, Texas State University

Misty Hopper

Head Cataloging and Metadata Services Administrati, Texas State University

Wednesday March 6, 2019 8:30am - 9:15am CST
Room 203

1. Managing e-Resources & Licensing

Online Conference Availability Available On Demand
Keywords Cataloging E-resources
Audience Level 1. Foundation

8:30am CST

S74: Using TWINE to Teach Troubleshooting and Problem Solving

Can e-resource troubleshooting and problem solving be taught? How can we engage staff new to e-resources without overwhelming them? How can we spread trouble tickets widely, freeing up staff time for other needs? Learn how Claremont Colleges used Twine to help staff triage and solve e-resource issues.

Speakers

Margaret Hogarth

Electronic Resources & Licensing Librarian, The Claremont Colleges Library

Elizabeth Richey, MLIS, PhD

Claremont Colleges LIbrary

Wednesday March 6, 2019 8:30am - 9:15am CST
Room 204

1. Managing e-Resources & Licensing

Online Conference Availability Available Live and On Demand
Keywords troubleshooting, problem solving, analytic
Audience Level 2. Intermediate

8:30am CST

S76: Creating websites and leading librarians to a new level of project engagement

Learn the main website components and fundamental tools for static web design, and participate in hands-on activities to design a custom WordPress website!
Get your feet wet with fun activities! Gear up with a laptop to participate or simply sit back, enjoy the demo and learn!

The session is divided as follows:

Part I (45 min) features 20 min presentation of basic web design concepts, tools and technologies and 25 min demo of the backend of 2 static WordPress websites (free and paid versions)
8 min break
Part II (45 min) features hands-on guided activities to design a new WordPress website from scratch

Attendees will learn the web design fundamentals and some important practical skills. The session aims to spark creativity and inspiration, and the hands-on activities will teach the attendees how to design a custom static WordPress website. They will also learn tips and tricks how to get out of the framed templates and customize them according to their taste/needs by applying HTML and CSS coding.

What Will You Learn

basic web design concepts such as navigation, information architecture, user experience; project needs assessment, graphic design and graphic layout
fundamental tools for web design
main web design technologies
WordPress

How You Will Learn

presentation
demonstration
hands-on activities

If you wish to PARTICIPATE in the HANDS-ON activities, please do the following:

bring a laptop
create a WordPress account (if you don't have one) https://wordpress.com/
download the Hands-on activities file http://bit.ly/WPhandson
think about unique site name for testing purposes (something like your_name_year of birth). Each participant needs to have unique site name to participate. After the session you can permanently delete your test website.
download all graphics, text and code from the shared folder http://bit.ly/WPactivities
unzip all folders (if you downloaded as package)

You are also welcome to observe the hands-on component as a demonstration. You will still learn about the possibilities of overriding the WordPress templates.

Speakers

Marina Georgieva

Visiting Digital Collections Librarian, University of Nevada, Las Vegas

Marina Georgieva holds a Master’s Degree in Library Science with Information Technology concentration from the University of Wisconsin – Milwaukee. She's been working at the University of Nevada - Las Vegas since 2015 in different capacities. Currently, her position is Visiting... Read More →

2019 ERL Creating WP websites for librarians pdf

Hands on activities pdf

Wednesday March 6, 2019 8:30am - 10:15am CST
Room 105

7. Emerging Technologies & Trends

Online Conference Availability Available On Demand
Keywords web design, information architecture
Audience Level 1. Foundation

8:30am CST

S75: Working with the Dimensions and Altmetric APIs to search, visualize, and integrate research information across library systems

In this seminar, participants will learn to use the Dimensions API to search and export connected and standardized research information for publications, patents, grants, clinical trials, and policy documents so that it can be analyzed for decision-making and reused across a variety of library and university systems. Participants will also use the Dimensions and Altmetric APIs to integrate citation and altmetrics data into reports and external systems.

Participants will use the computer programming language Python and Jupyter, an app for in-browser data retrieval, analysis, and note taking, to create reproducible API search queries that satisfy a variety of use cases including:

Developing custom metrics for annual reporting
Visualizing collaborations, awarded grants, and co-occurring citations and online mentions
Gathering institutional publication metadata and metrics for porting to a university website

The seminar is intended for those with at least basic computer programming experience.

Speakers

Stacy Konkiel

Director of Research Relations, Altmetric & Dimensions

Stacy Konkiel is the Director of Research Relations at Altmetric & Dimensions (Digital Science). She studies incentives systems in academia and informetrics, and has written and presented widely on Open Science. Previously, Stacy worked with teams at Impactstory, Indiana University... Read More →

Wednesday March 6, 2019 8:30am - 10:15am CST
Room 101

8. Data Science in Libraries

Programming Type 101 Programming
Online Conference Availability Available On Demand
Keywords altmetrics, research information systems, metadata, bibliometrics, reporting, data science
Audience Level 2. Intermediate

9:30am CST

S78: Best Practices for Pay-Per-View Article Purchasing

Pay-per-view article purchasing is one solution to the problem of decreasing budgets and ever-robust research needs. But finding a balance between convenience and cost also presents a challenge. This presentation will discuss common problems with PPV as well as best practices for maintaining a successful article-purchasing program.

Speakers

Laura DeLancey

Electronic and Continuing Resources Coordinator, Western Kentucky University

Wednesday March 6, 2019 9:30am - 10:15am CST
Zlotnik 4

2. Collection Development & Assessment

Online Conference Availability Available Live and On Demand
Keywords pay-per-view, collection development
Audience Level 1. Foundation

9:30am CST

S79: Print on Demand Ebooks: Books Your Way

Do we shortchange users when we choose between print or ebook? Are we overwhelmed with managing EBA programs and paying up-front costs? Learn all about how Lehigh, Wiley, and Ingram teamed up to create a brand new hybrid ebook and print on demand program address all of the above!

Speakers

Dan Huang

Resource Acquisitions Manager, Lehigh University

I enjoy meat, meeting new librarians, and diving into talking about patron driven acquisitions. Ask me about Lehigh's Purchase Request Platform project!

Susie Stroud

Ingram Content Group

Lynn Terhune

John Wiley & Sons

All things Print-on-Demand or Supply Chain with regards to print product.

Wednesday March 6, 2019 9:30am - 10:15am CST
Room 203

4. External Relationships

Online Conference Availability Available On Demand
Keywords print on demand, vendor partnerships
Audience Level 2. Intermediate

9:30am CST

S77: Virtual Insanity: Using Library Procedures to Acquire Virtual Reality Software

UNR launched a virtual reality lab in 2018 with a service licensed to provide access to VR software in a user-driven fashion. How does it fit in with the mission of an academic library? The session will present staff questions and solutions they developed for licensing, payment, access, and maintenance.

Speakers

Steven Harris

Assistant Dean of Libraries, University of Nevada, Reno

Steven is Assistant Dean of Libraries at the University of Nevada, Reno. He is the administrative manager for collections, acquisitions, cataloging and metadata, discovery services (technical services), digital initiatives, and library IT.

Wednesday March 6, 2019 9:30am - 10:15am CST
Zlotnik 1/2

7. Emerging Technologies & Trends

Online Conference Availability Available Live and On Demand
Keywords virtual reality, electronic resource acquisition
Audience Level 1. Foundation

9:30am CST

S80: Synthesizing Library Data with a Third Party Tool: Strategies to Collect, Analyze, and Share Data throughout the Library

Do you record library data in a million places—Excel, Google, tally sheets? We did, too, until we added LibInsight to our data analysis toolbox. Learn why and how we implemented this tool, as well as how we use it to analyze across datasets to demonstrate usage and influence service design.

Speakers

Meg Galasso

Information Services Librarian & Archivist, Indiana University Kokomo

Angie Pusnik

Digital User Experience Librarian, Indiana University Kokomo

Wednesday March 6, 2019 9:30am - 10:15am CST
Room 204

7. Emerging Technologies & Trends

Online Conference Availability Available Live and On Demand
Keywords usage statistics, evidence-based decisions
Audience Level 1. Foundation

10:30am CST

Past, Present, Future of Trailblazing with Data for Social Change

Living in our current society where data is all around us, how can it be used as a tool for social change? Jerica Copeny explores a cross disciplinary approach on working to build civic data science projects in environments where this work is being newly developed. Her talk will explore how data has been used as a tool for social change from the past examination information trailblazers as Ida B. Wells, Jane Addams and W.E.B. Du Bois, and discuss presently how various types of organizations have begun to define how they are working to have an impact with data. In a TEDx style reflective discussion, Copeny will go over lessons learned, poignant discoveries in being one of the first data scientist in the United States to work in a public library. Her work seeks to answers, what is the public library’s role in utilizing data science for social change? Through the sharing of her experiences she will explore techniques on how each of us can work to answer how we can influence social change for the future with data.

Speakers

Jerica Copeny

Civic Data Scientist, Evansville Vanderburgh Public Library

Jerica Copeny is one of the first data scientists in the nation to work in a public library. She is the Civic Data Scientist at Evansville Vanderburgh Public Library in Evansville Indiana. She was recent fellow for the 2018 Summer Fellowship of Data Science for Social Good through... Read More →

Wednesday March 6, 2019 10:30am - 11:30am CST
Zlotnik 4

8. Data Science in Libraries

Programming Type Keynote
Online Conference Availability Available Live and On Demand

1:00pm CST

W05: Teach Your Staff to Troubleshoot E-Resources: Practical processes for documenting and implementing a troubleshooting training curriculum

E-resource troubleshooting is an increasingly complex and time-consuming activity in the era of web-scale discovery. With multiple systems and access pathways involved, effective problem solving requires a sophisticated bundle of knowledge, skills, and tools. How can librarians and staff become effective and efficient troubleshooters? Through hands-on activities and group discussions, workshop participants will learn several practical approaches to documenting their e-resource access environment, systems, and troubleshooting methods, then create a framework for their own e-resources troubleshooting training curriculum. Presenters will cover key concepts and troubleshooting tools, and help participants understand how to apply those concepts and tools in their own discovery and access environments. Participants will also learn how to evaluate training effectiveness, along with strategies for practical reinforcement of troubleshooting techniques and skills. The presenters work in an Alma/Primo discovery environment, but this workshop is intended to be system agnostic. Participants will leave this session with drafts of training documents specific to their own environments.

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This workshops will be available to in-person attendees only and requires and additional ticket.
It will not be available via the Online Conference.
Click here to register.

Speakers

Sunshine Carter

Director, Collection Strategy & eRes Management, University of Minnesota Libraries

Stacie Traill

Discovery and Metadata Systems Lead, University of Minnesota Libraries

Wednesday March 6, 2019 1:00pm - 5:00pm CST
Room 203

1. Managing e-Resources & Licensing

Programming Type Workshops
Online Conference Availability Not Available Online

1:00pm CST

W08: Fundamentals of Licensing and Negotiation

Electronic resource librarians are expected to communicate with publishers, library directors, university legal counsel, procurement, systems, ILL departments, fellow librarians and library staff as experts in e-resource licensing. In addition to understanding licenses, electronic resource librarians are expected to negotiate licensing terms and conditions, including pricing, with vendors. Yet electronic resource librarians are not usually trained in either legal matters or negotiation theory and strategy, making it a daunting prospect to those new to the responsibility. This course will provide the fundamentals that will prepare e-resource librarians to step-into these roles with confidence.

This course will be broken down into two parts. We will begin with a section on license agreements which will provide an overview of the role of license agreements in the electronic environment, walk the attendees through a typical license, and discuss the issues that various sections and clauses may present. We will discuss emerging licensing trends and issues, such as the new General Data Protection Regulation (GDPR) which is making licensing products from Europe a challenge. We’ll look at SERU, some model licenses, and various pricing negotiation factors, including user levels, FTE factors and university classification tiers. We will conclude with a discussion of the practicalities for reviewing and editing license agreements and creating schedules and addenda that cover additional terms and requirements not generally part of a standard agreement.

Section two of the course will focus on helping attendees develop negotiation skills and the confidence to employ them. Using the basic tenants of the Harvard Negotiation Project’s principled bargaining practices, published in Getting to Yes, attendee will learn solid negotiation fundamentals and how to take a systematic, informed approach to negotiating. We will also discuss a strategy for working with vendors from year to year to keep annual renewal costs down over time. Tips and strategies for handling various negotiation scenarios will be provided, with a break-out session for attendees to collaboratively problem solve a challenging negotiation situation.

Speakers

Anjana H Bhatt

Electronic Resources Librarian, Florida Gulf Coast University

E-Resources and libraries

Claire T Dygert

CDygert Solutions, LLC

Wednesday March 6, 2019 1:00pm - 5:00pm CST
Room 101

1. Managing e-Resources & Licensing

Programming Type 101 Programming, Workshops
Online Conference Availability Not Available Online